Director of Travel Industry

Experteer Italy; Roma; In loco; EUR 50.000 - 90.000; Tempo pieno

Descrizione del lavoro

An established industry player seeks a Director of Travel Industry to enhance relationships with travel agencies and corporate clients. This pivotal role involves developing tailored travel experiences and driving revenue through strategic partnerships in the luxury hospitality sector. The ideal candidate will possess a strong sales background, exceptional communication skills, and a deep understanding of market trends. Frequent travel to industry events is required, making this an exciting opportunity for a results-driven professional eager to make a significant impact in the luxury travel market.

Competenze

• 4+ years in senior sales roles within luxury hospitality.
• Strong existing client base in North & South American markets.

Mansioni

• Oversee hotel’s relationships with travel agencies and partners.
• Develop and implement strategies to attract high-value guests.

Conoscenze

Sales Management

Key Account Management

Luxury Hospitality Knowledge

Negotiation Skills

Communication Skills

Client Relationship Management

Market Trend Awareness

Presentation Skills

Formazione

Bachelor’s degree in Business Administration

Bachelor’s degree in Marketing

Bachelor’s degree in Hotel Management

Strumenti

CRM Software

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Opera Software

Descrizione del lavoro

At the St. Regis Rome, we are looking for a Director of Travel Industry.

Reporting to the Director of Sales, the Director of Travel Industry is responsible for overseeing and enhancing the hotel’s relationships with the travel industry, including travel agencies, tour operators, corporate travel managers, and key industry partners. This role requires a deep understanding of the luxury hospitality sector and the ability to develop and implement strategies to attract high-value guests. The Director will lead efforts to create tailored travel experiences, promote the hotel in key travel markets, and drive revenue through strategic partnerships, all while maintaining the brand’s luxury standards and exceptional service.

CORE WORK ACTIVITIES

1. Directs the property’s Travel Industry Sales function, verifying that client expectations and production goals are met.
2. Analyzes market information using sales systems and implements strategies to achieve financial room goals.
3. Creates and implements a sales plan addressing revenue, customers, and the market for the segment led by the Director of Sales (DOS).
4. Develops and maintains strong relationships with top travel agencies, tour operators, and key accounts.
5. Responsible for Consortia relationships and execution of contractual agreements.
6. Participates in special projects/events such as Site Inspections, FAM trips.
7. Plans and participates in sales trips and industry meetings.
8. Participates in departmental sales and operational meetings.
9. Engages in sales calls to acquire new business or close deals.
10. Supports operational aspects of booked business.
11. Partners with marketing to promote the property in the travel industry market segments.
12. Develops and executes sales and marketing programs for the Travel Industry Sales & Corporate segment.
13. Implements the annual Sales & Travel plan for the assigned market.
14. Monitors competitors and industry trends, recommending strategies to maintain competitiveness.
15. Identifies and develops new business opportunities proactively.
16. Manages relationships with internal and external stakeholders.
17. Reports on travel industry account performance, providing insights and data-driven recommendations.
18. Maintains a CRM system with updated industry contacts and booking trends.

This position is vital for positioning the hotel as a preferred choice for luxury travelers through strategic relationships and business development. It requires frequent travel, especially to industry events and partner locations.

Key Skills

• Develops and maintains strong relationships with Travel Industry & Corporate clients.
• Proven track record in sales, partnerships, and key account management.
• Deep understanding of luxury hospitality and travel distribution.
• Strong communication, negotiation, and interpersonal skills.
• Ability to collaborate across marketing, sales, and operations teams.
• Adapts to market changes with appropriate strategies.
• Strong business acumen and market trend awareness.
• Highly organized, results-driven, adaptable.
• Willing to travel frequently.
• Excellent presentation and communication skills.
• Client-centric and committed to service excellence.

Management Competencies

Includes leadership, adaptability, communication, problem-solving, professional demeanor, team building, results orientation, planning, relationship building, global mindset, talent management, professional expertise, media communication, sales strategies, and basic competencies such as computer skills and reasoning.

Education and Experience

• Bachelor’s degree in Business Administration, Marketing, Hotel Management, or related field.
• At least 4 years in a senior sales role within luxury hospitality, with a proven revenue growth record.
• Strong existing client base in North & South American markets, especially with high-end leisure agencies.
• Exceptional leadership, decision-making, negotiation, and interpersonal skills.
• Proficiency in English and Italian; Spanish and Portuguese are pluses.
• Advanced computer skills, including Excel, Word, PowerPoint, and Opera.

Marriott International is an equal opportunity employer committed to diversity and inclusion. We value the backgrounds and talents of our associates and do not discriminate based on protected characteristics.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is dedicated to delivering exquisite experiences worldwide. Join us to do your best work, belong to a global team, and grow professionally.

Full time

Posting Date: 2025-04-22