Director Of Travel Industry

Descrição da Função

At the St. Regis Rome, we are looking for a Director of Travel Industry.

Reporting to the Director of Sales, the Director of Travel Industry is responsible for overseeing and enhancing the hotel’s relationship with the travel industry, including travel agencies, tour operators, corporate travel managers, and key industry partners. This role requires a deep understanding of the luxury hospitality sector and the ability to develop and implement strategies to attract high-value guests. The Director will lead efforts to create tailored travel experiences, promote the hotel in key travel markets, and drive revenue through strategic partnerships, all while maintaining the brand’s luxury standards and exceptional service.

Core Work Activities

• Directs the property’s Travel Industry Sales function verifying that client expectations and production goals are met.
• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room goals for the respective Markets.
• Works with management team to create and implement a sales plan addressing revenue, customers, and the market for the segment led by the Director of Sales (DOS).
• Develop and maintain strong relationships with top travel agencies, tour operators, and key accounts.
• Responsible for Consortia relationships and execution of contractual agreements.
• Participates in special projects/events such as Site Inspections, FAM trips, sales trips, and industry meetings.
• Collaborates with marketing to plan and execute marketing programs for the travel industry segment.
• Develops and manages relationships with internal and external stakeholders.
• Monitors and reports on travel industry account performance, providing insights and data-driven recommendations.
• Maintains a CRM system with updated industry contacts and booking trends.

This position is vital for positioning the hotel as a preferred choice for luxury travelers through strategic relationships and business development. It requires frequent travel, especially to industry events and partner locations.

Key Skills

• Developing and maintaining strong business relationships with travel industry and corporate clients.
• Proven track record in sales, partnerships, and key account management.
• Deep understanding of luxury hospitality and travel distribution.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work cross-functionally with marketing, sales, and operations.
• Market awareness and strategic adaptability.
• Highly organized, results-oriented, and flexible.
• Willingness to travel frequently.
• Excellent presentation and customer service skills.

Management Competencies

Leadership

• Adaptability, Communication, Problem Solving, Professional Demeanor.

Managing Execution

• Building teams, driving results, planning, and organizing.

Building Relationships

• Interpersonal, customer-centric, and global mindset.

Generating Talent and Organizational Capability

• Organizational evaluation and talent development.

Learning and Applying Professional Expertise

• Business acumen, technical skills, communication, and sales strategies.

Education and Experience

• Minimum 4-year degree in Business, Marketing, Hotel Management, or related.
• At least 4 years in a senior sales role within luxury hospitality, with a proven revenue growth record.
• Existing client base in North & South American markets, especially high-end leisure agencies.
• Leadership, decision-making, negotiation skills.
• Proficiency in Italian and English; Spanish and Portuguese are a plus.
• Advanced computer skills, including Opera.

At Marriott International, we value diversity and are an equal opportunity employer. We foster an inclusive environment that celebrates unique backgrounds and talents.

Join us at St. Regis to deliver exquisite experiences with timeless glamour and modern sophistication. Explore careers where you can do your best work, belong to a global team, and grow professionally.