Director of Sales and Marketing

Hyatt Hotels Corporation; Milano; In loco; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An established industry player is looking for a dynamic Director of Sales and Marketing to drive revenue and enhance market presence. This pivotal role involves managing the sales and marketing budget, developing strategic action plans, and collaborating with various teams to meet revenue targets. The ideal candidate will have a strong background in hotel sales and marketing, excellent communication skills in both Italian and English, and a passion for building client relationships. Join a supportive environment that offers personal development and unique benefits, including complimentary nights at hotels worldwide.

Servizi

12 complimentary nights at Hyatt hotels

F&B discounts

Welfare programs

Personal development plans

Access to Hyatt Learning platform

Competenze

• 6+ years of progressive hotel sales experience, preferably in hospitality.
• Strong marketing background and ability to travel globally.

Mansioni

• Manage the Sales and Marketing Budget/P&L, including revenue forecasting.
• Develop and execute strategic sales action plans to meet revenue targets.

Conoscenze

Hotel Sales Experience

Marketing Skills

Communication Skills

Customer Service Excellence

Leadership Skills

Fluency in Italian

Fluency in English

Strumenti

Microsoft Word

Microsoft Excel

Hyatt Systems

Descrizione del lavoro

Hyatt Centric Milano Centrale is seeking a Director of Sales and Marketing.

This highly visible role reports directly to the General Manager and involves engagement with senior and corporate leadership.

Essential Functions and Responsibilities:

1. Manage the Sales and Marketing Budget/P&L, including revenue forecasting, advertising, marketing, public relations, and business planning, with ownership engagement.
2. Understand and communicate market trends, demand generators, supply/demand, and economic factors affecting hotel performance.
3. Participate as a key member of the hotel’s strategy team; demonstrate dynamic and innovative thinking.
4. Train and oversee the group contractual agreement process, business evaluation, rate quotes, and proactive/reactive business efforts.
5. Lead the marketing, communications, and agency partnerships; be confident in public relations and marketing strategies to drive direct business.
6. Design and implement the annual marketing plan, addressing challenges throughout the booking cycle with strategic tactics.
7. Develop and execute strategic sales action plans and forecasts with the Revenue team to meet revenue targets.
8. Coordinate with Hyatt sales force regionally and globally to ensure expenditures align with the hotel’s budget.
9. Expand the client base through prospecting, marketing, and cultivating relationships.
10. Attend major travel, trade, and corporate events, including sales trips, which may require travel on weekends and evenings.
11. Organize Fam Trips and in-house site inspections.
12. Build and maintain strong client relationships to increase market share across revenue streams.
13. Manage hotel sales contracts and achieve revenue goals.
14. Present hotel results in monthly asset management meetings.
15. Collaborate with the operations team to understand guest needs and foster cross-departmental relationships.

Qualifications

Knowledge, Skills, and Abilities:

• At least 6 years of progressive hotel sales experience, preferably in hospitality.
• Strong marketing background.
• Willingness and ability to travel globally and manage different market segments.
• Ability to effectively interact with diverse socioeconomic, cultural, disability, and ethnic groups.
• Results-oriented, energetic, and focused.
• Service-oriented with professional presentation skills.
• Key strengths include high energy, entrepreneurial spirit, motivational leadership, proven high-volume success, effective communication, and customer service excellence.
• Fluent in Italian and English, with clear and concise communication skills.
• Proficient in Microsoft Word and Excel; ability to learn Hyatt systems.

We Offer:

• An entry into the Hyatt family, caring for our people so they can excel.
• 12 complimentary nights at Hyatt hotels worldwide annually and F&B discounts.
• Welfare programs and personal development plans.
• Access to Hyatt Learning platform for ongoing development, including e-learning and classroom sessions.

Join our growing family and stay informed about our opportunities.