Director of Operations Bvlgari Milan

Marriott Hotels Resorts; Milano; In loco; EUR 50.000 - 80.000; Tempo pieno

Descrizione del lavoro

Le Bvlgari Hotel Milano recherche un Directeur des Opérations passionné par l'hospitalité de luxe. Vous serez responsable de la direction opérationnelle, de l'expérience client et de la gestion financière, tout en maintenant les normes élevées de la marque. Si vous avez une expérience significative dans la gestion d'hôtels de luxe et un sens aigu du détail, rejoignez notre équipe exceptionnelle.

Competenze

• Expérience avérée dans un rôle opérationnel senior au sein d'un environnement hôtelier de luxe.
• Compétences exceptionnelles en leadership et gestion d'équipe.
• Excellentes compétences de communication et interpersonnelles.

Mansioni

• Diriger et coordonner les opérations quotidiennes dans tous les départements.
• Inspirez et formez une équipe diversifiée, favorisant une culture d'excellence.
• Assurer que chaque interaction avec les clients soit mémorable.

Conoscenze

Leadership Experience

Risk Management

Budgeting

Negotiation

Operational management

Strategic Planning

Team Management

Financial Planning

Supervising Experience

Descrizione del lavoro

About Bvlgari Hotel Milano : Nestled in the heart of Milan the Bvlgari Hotel Milano is a serene haven of luxury and elegance. Located on a private street in the bustling cultural and commercial center the hotel is a stones throw away from the iconic Via Montenapoleone Via della Spiga La Scala and the Accademia di Brera. This exquisite property housed in a meticulously restored 18thcentury Milanese palazzo offers an unparalleled blend of contemporary design and timeless charm. With 61 opulent rooms including 13 suites with stunning garden views the Bvlgari Hotel Milano is a sanctuary of tranquility amidst the vibrant city. Guests are treated to worldclass amenities including the renowned Il Ristorante Niko Romito a serene spa and lush gardens designed by the acclaimed landscape architect Sophie Agata Ambroise.

Position Overview : As the Director of Operations at Bvlgari Hotel Milano you will be the linchpin in ensuring the seamless of our luxury hospitality services. This pivotal role demands a visionary leader with an impeccable eye for detail and a passion for delivering extraordinary guest experiences. You will oversee all operational aspects from guest services and housekeeping to food and beverage ensuring that every touchpoint reflects the Bvlgari brands commitment to excellence.

Key Responsibilities :

• Operational Leadership : Direct and coordinate daily operations across all departments ensuring the highest standards of service and guest satisfaction.
• Team Development : Inspire mentor and lead a diverse team of professionals fostering a culture of excellence and continuous improvement.
• Guest Experience : Uphold the Bvlgari ethos by ensuring every guest interaction is personalized memorable and exceeds expectations.
• Financial Management : Oversee budgeting forecasting and financial performance ensuring profitability while maintaining the brands luxurious standards.
• Quality Assurance : Implement and monitor quality assurance processes to maintain the highest levels of cleanliness safety and service.
• Strategic Planning : Collaborate with senior management to develop and execute strategic initiatives that enhance operational efficiency and guest satisfaction.

Qualifications :

• Proven experience in a senior operational role within a luxury hotel environment.
• Exceptional leadership and team management skills.
• Strong financial acumen and experience with budgeting and forecasting.
• Excellent communication and interpersonal skills.
• A passion for luxury hospitality and a commitment to delivering unparalleled guest experiences.
• Fluency in Italian
• Right to work in Italy

Why Join Us : At Bvlgari Hotel Milano we believe in creating a work environment that is as inspiring and rewarding as our guest experiences. Join us and be part of a team that is dedicated to excellence innovation and the art of hospitality.

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

Required Experience :

Director

Key Skills

Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning

Employment Type : Full-Time

Experience : years

Vacancy : 1