Director of Operations

The Executives in Sport Group; Giugliano in Campania; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking an Operations Director for a luxury fitness and wellness company based in Doha, Qatar. The role involves overseeing operational excellence, managing multi-departmental teams, and implementing strategies for growth and efficiency. Ideal candidates should have extensive experience in operations within the wellness sector, a strong business acumen, and the ability to foster a high-performance culture.

Competenze

• Extensive progressive experience in operations leadership within wellness sectors.
• History of managing multi-departmental teams focusing on customer service.
• Strong business acumen with budget management.

Mansioni

• Lead department heads to maintain high standards.
• Implement operating procedures for growth.
• Drive initiatives for efficiency and revenue maximization.
• Oversee workforce planning and training programs.
• Ensure client satisfaction and retention across business units.

Conoscenze

Operations leadership

Service excellence

Financial management

Data-driven decision-making

Strategic mindset

Strumenti

Reporting tools

Descrizione del lavoro

Overview

Shape the Future of a Luxury Fitness & Wellness Company in Qatar as an Operations Director. Are you a visionary operations leader ready to redefine the wellness experience? A pioneering fitness and wellness company in Doha, Qatar, is searching for an Operations Director to elevate its innovative approach to holistic well-being. This is your chance to join a team dedicated to excellence and contribute to a brand that's setting new standards in the industry.

The Impact You'll Make

• Lead and inspire department heads, ensuring our high standards are consistently met.
• Implement and evolve robust operating procedures as we grow.
• Champion exceptional service consistency, balancing operational efficiency with a luxurious client experience.
• Drive initiatives to boost efficiency, reduce costs, and maximize revenue.
• Define and analyze key performance indicators to guide continuous improvement.
• Collaborate with leadership to manage budgeting, forecasting, and financial performance.
• Cultivate a high-performance culture, fostering the growth and development of your team.
• Oversee workforce planning, scheduling, and training programs.
• Ensure outstanding client satisfaction, retention, and feedback integration across all business units.
• Prepare operational systems for seamless expansion into new locations and formats.
• Support the launch of new branches and evaluate technology platforms for optimal operations.

Your Skills and Experience

• Extensive progressive experience in operations leadership, ideally within the fitness, hospitality, or wellness sectors.
• Demonstrated success in managing large, multi-departmental teams with a focus on service excellence.
• Strong business acumen, including experience with financial management, budget control, and data-driven decision-making.
• History of building scalable systems, processes, and infrastructure.
• Excellent computer and reporting literacy.
• High integrity, resilience, and emotional intelligence.
• Strategic mindset with a proactive, execution-oriented approach.
• Ability to inspire and uplift teams through calm, confident leadership.
• Natural client-centric and detail-oriented focus.

This role is based in Doha, Qatar.

The Executives in Sport Group are retained on behalf of the fitness and wellness company to appoint an Operations Director. All direct applications and CVs will be forwarded to The Executives in Sport Group.

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