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A leading hotel in Italy seeks a Director of IT responsible for overseeing all IT compliance and management. The role involves strategic planning, budget management, project oversight, and ensuring adherence to technological standards. The ideal candidate will coordinate between hotel operations and corporate functions while managing a team and maintaining security compliance.
San Clemente Palace is looking for a Director of IT.
Job Description : Director of IT
Overview
The hotel Director of IT is responsible for ensuring compliance within the Information Technology and Audio Visual environments of the hotel(s). This includes, but is not limited to, Payment Card Industry (PCI) regulations, local data regulations, network security compliance, end-of-life management and planning, project management, budget planning, adherence to the MOHG Product Standards and Guidelines, external and internal audit compliance, and routine task management.
The Director of IT acts as the primary technical liaison between hotel operations and the corporate functions of Mandarin Oriental Hotel Group.
The responsibilities of the Director of IT are generally distinct from the hotel’s IT support team and require availability on weekdays for escalation, colleague engagement, and critical corporate IT tasks or follow-ups.
Breakdown of Responsibilities
Executive Summary: Budgeting, Projects, Risk Management, Task Management, Lifecycle Management, Cybersecurity & PCI Compliance, Hotel Executive Business Partner, MOHG IT Interface, Strategic Alignment, Internal & External Audit Compliance.
General IT Management: Business Requests, Strategy & Relationship Management.
Innovation & Local Solution Management:
Participation in Executive & Operations Meetings, Corporate IT Meetings.
IT Preventative Maintenance Program Management, Support, Routine Task List Management (38 tasks), Team Management, Resource Management, Talent Development, Orientation.
Project Management: Major Projects, Cybersecurity & Compliance, Risk Management, Local Regulations Compliance, BCP Planning & Drills, Security Control Enforcement.
Network Management: Basic network configuration, WIFI configuration, Configuration Review.