Digital Product Specialist - Cards Issuing & Acquiring

Digital Product Specialist - Cards Issuing & Acquiring

Unicredit Group

Specialista Senior / Project Manager

General Information
Job ID: 37736
Company: UniCredit S.p.A
Competence Line: Digital
Country: Italy
City: MILANO
Job Type: Professional
Functional area: Other
Working time model: Full-time
Contact: clementina.sica@unicredit.eu

The Issuing & Acquiring Digital team is dedicated to implementing, managing and optimizing digital services related to card issuing, acquiring and payments. Our team collaborates closely with various departments to ensure seamless service delivery, compliance, and continuous improvement, supporting the bank's strategic goals and enhancing client satisfaction.

We're seeking a dynamic Digital Product Specialist to support our global strategy. You'll be at the helm of delivering cutting-edge IT solutions across multiple countries, ensuring seamless alignment with global strategies and industry best practices.

What you'll be doing

1. Requirement Gathering: Work with business to gather, analyze, and document business requirements specific to payments and card services. Translate these requirements into detailed functional specifications.
2. Process Improvement: Identify opportunities for process improvements and efficiencies within payments and card services. Develop and implement solutions to enhance business processes.
3. Data Analysis: Analyze transaction data to identify trends, issues, and opportunities within the payments and card services domain. Provide insights and recommendations based on data analysis.
4. Project Coordination and Budget Management: Assist in the planning, execution, and monitoring of projects related to payments and card services. Ensure projects are delivered on time, within scope, and within budget. Manage the project budget.
5. Stakeholder Communication: Facilitate communication between business units, IT teams, and third-party vendors involved in payments and card services. Ensure all parties are aligned and informed throughout the project lifecycle.
6. Testing and Validation: Develop test plans and conduct testing to ensure solutions meet business requirements for payments and card services. Validate that implemented solutions function as intended.

What you'll need to succeed

1. Minimum of 3 years of experience in business analysis, or similar roles within the financial services industry, with a focus on banking, payments and card services.
2. Strong proficiency in English (written and verbal). German is considered a plus.
3. Strong understanding of business analysis methodologies and tools, particularly in the context of payments and card services.
4. Excellent communication and interpersonal skills, with the ability to effectively communicate with both technical and business stakeholders in multicultural environments.
5. Exceptional analytical and problem-solving skills, with a focus on accuracy, accountability, and completeness.
6. Adaptability to changing priorities and team dynamics.

Preferred Qualifications

1. Knowledge of financial services industry regulations and best practices, particularly in payments and card services (e.g. PCI-DSS)

What you'll get in return

#UnlockYourPotential - People are our greatest asset, thanks to their diverse experiences, skills and perspectives. Our mission is to create the right environment and provide the tools that allow our talents to achieve challenging goals. UniCredit University is the framework developed to guarantee a common and transparent approach to development opportunities across the Group, through a customized offer for training and professional development.

About UniCredit Group

UniCredit is a pan-European Commercial Bank with a unique service offering in Italy, Germany, Central and Eastern Europe. Our purpose is to empower communities to progress, delivering the best-in-class for all stakeholders, unlocking a better tomorrow for our clients and our people across Europe. We serve over 15 million customers worldwide. They are at the heart of what we do in all our markets. Digitalisation and our commitment to ESG principles are key enablers for our service. They help us deliver excellence to our stakeholders and creating a sustainable future for our clients, our communities and our people. We are an equal opportunity employer. We stand together in nurturing a workplace that welcomes diverse thinking and inclusive behaviors. Making all voices heard and leveraging 'diversity of thought' regardless of gender identity, age, race, ethnicity, sexual orientation, ability, cultural background, we ensure sustainable growth and new business opportunities, a strong drive for innovation and creativity, as well as a general improvement of the work climate with positive impact on productivity, well-being and engagement of our people.