Digital Channel Sales Lead, Italy & Iberia

Apple Inc.; Milano; In loco; EUR 60.000 - 100.000; Tempo pieno

Descrizione del lavoro

A leading technology company seeks a Digital Channel Sales Lead to oversee the digital customer journey across Italy and Iberia. This role involves collaborating with cross-functional teams to enhance digital experiences and drive business performance through innovative strategies and insights into consumer behavior.

Competenze

• Proven leadership and ability to collaborate cross-geographically.
• Deep knowledge of digital consumer behaviors and commerce trends.
• Excellent verbal and written communication skills.

Mansioni

• Collaborate with teams to shape the digital funnel.
• Analyze data insights and digital KPIs to drive business performance.
• Develop presentations and digital playbooks for customer workshops.

Conoscenze

Leadership

Collaboration

Problem-solving

Communication

Formazione

BA/BS or equivalent experience

Descrizione del lavoro

Digital Channel Sales Lead, Italy & Iberia

Milan, Lombardy, Italy Sales and Business Development

Description

The Digital Channel Lead will collaborate with a cross-functional team to shape the digital funnel, from how customers discover to how they purchase Apple products through our channel partners.Help shape ground-breaking and customer-centric experiences that take into account global industry trends, consumer behaviour, and Apple core values.Test, optimize, and analyze ideas. Synthesize conclusions into recommendations and business cases for implementing change.Provide a deep understanding of industry trends and competitors activity, to develop relevant opportunities that can drive business performance.Develop presentations and best practices playbooks for customer workshops to inspire them to achieve best-in-class Digital CX practices.In close collaboration with our central Digital teams, develop the digital playbook for the South Europe accounts, and regularly report on progress to relevant stakeholders.Develop regional digital review & reporting by analyzing data insights, digital KPIs, and CX monitoring to present current state and determine appropriate actions.

Minimum Qualifications

• Proven leadership, and demonstrated ability to collaborate cross-geographically and positively influence people across all functional teams.
• Deep knowledge and substantial expertise on application of the regional digital consumer behaviors, digital commerce trends, tools and best practices
• Outstanding problem-solving, creative solution development, and resourcefulness with extreme attention to detail.
• Excellent verbal and written communication skills; successfully built buy-in for an innovative vision, including presenting to executives.

Preferred Qualifications

• BA/BS or equivalent experience.
• Extensive experience in digital strategy, digital marketing, sales or business development roles within customer-centric Tech Hardware/software, Social Media, Digital Native or Search companies.
• Spanish, Italian and Portuguese proficiency is a plus.