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An IT solutions company in Varese is seeking a DevOps support engineer. The role involves supporting DevOps platforms like Bitbucket and Jira by managing ticket resolutions and configurations. Ideal candidates are Italian citizens or residents with experience in CI/CD pipelines and scripting in Bash or Python. Work is on-site in Italy, contributing to multiple Agile teams.
DevOps support engineer working in standard working hours 8x5 supporting DevOps platforms based on Bitbucket, Jira, Rational Doors, and Unity platforms. Will be responsible for resolving access and configuration related issues across these platforms. Current ticket volumes are around 30 tickets month with an average issue resolution time of 12 business days.