Desktop Support Specialist 3042-07

Delaware Nation Industries; Roma; In loco; EUR 25.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading company in IT services seeks a Systems Analyst I (Desktop Support Technician) in Rome. You will support customer incidents and manage client systems through their lifecycle. The role requires experience in system deployment and troubleshooting, along with relevant certifications such as CompTIA A+, Network+, or Security+. Ideal candidates will be eligible for secret clearance and possess a degree in a related field.

Competenze

• 1-3 years’ experience in client system management.
• Secret clearance or eligibility is required.
• Degree preferred, not required.

Mansioni

• Work within the User Services/Comm Focal Point team for all customer incidents.
• Support the client system lifecycle from deployment to security.
• Handle printer and file share connections.

Conoscenze

Client System Deployment

WDS/PXE imaging

Client System Delivery

Client System Troubleshooting

General user facing application troubleshooting

Formazione

CompTIA A+

CompTIA Network+

CompTIA Security+

Descrizione del lavoro

The Systems Analyst I (Desktop Support Technician) will work within the base User Services/Comm Focal Point team for all customer incidents and in support of the full client system lifecycle from deployment to remnant security.

The Systems Analyst I at AFRL/RI will have generalized knowledge or experience in federal or corporate client systems management. 1-3 years’ experience in the following:

-Client System Deployment

-WDS/PXE imaging

-joining client systems to a Windows domain

-Client System Delivery

-Backup/Restore of user profiles

-Configuration of user facing applications

-Client System Troubleshooting

-Printer/File Share connections

-General user facing application troubleshooting

Secret clearance or eligibility is required

CompTIA A+, Network+, or Security+ required, higher level Cybersecurity certificates or other vendor certificates preferred

Degree preferred, not required.