Department Manager - Leccio The Mall Outlet

PVH Italy; Leccio; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Burberry is hiring a Department Manager to join Leccio – The Mall Outlet. In this role you will partner closely with the Store Manager and ASM to drive category performance while coaching a team to deliver exceptional client experiences.

You will lead a 50-strong team, oversee visual merchandising, operations and service standards, and translate commercial goals into daily actions in a fast-paced luxury retail environment.

Competenze

• Experience in a retail leadership role, ideally within luxury or premium environments.
• Strong commercial awareness with a focus on delivering results through people.
• Confident communicator with the ability to build relationships across teams and with clients.

Mansioni

• Partner with the Store Manager to drive category performance and contribute to overall store success
• Lead, inspire and develop a team of around 50 colleagues, fostering a collaborative and high-performing culture
• Provide real-time coaching and feedback on the shop floor to elevate individual and team capability
• Deliver a consistently elevated and personalised client experience in line with Burberry standards
• Monitor trading performance and adjust priorities to meet and exceed sales and service goals
• Uphold excellence across visual merchandising, operations and team engagement
• Experience in a retail leadership role, ideally within luxury or premium environments

Conoscenze

Leadership

Team management

Coaching

Customer experience

Retail operations

Visual merchandising

Commercial awareness

Communication

Descrizione del lavoro

Department Manager - Leccio The Mall Outlet

Department Manager - Leccio The Mall Outlet

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude.We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.

We are hiring a Department Manager to join our team at Leccio – The Mall Outlet, joining a strong team of approximately 50 people. In this role, you will partner closely with the ASM, Store Manager and Department Manager/Supervisorsto drive category performance while creating an environment where teams can thrive and deliver exceptional client experiences. You will play a key role in translating commercial goals into daily action, coaching your team in real time and embedding the Burberry Experience and Behaviours across the store. This is a high-impact leadership role where people, performance and service excellence are closely connected.

• Partner with the Store Manager to drive category performance and contribute to overall store success
• Lead, inspire and develop a team of around 50 colleagues, fostering a collaborative and high-performing culture
• Provide real-time coaching and feedback on the shop floor to elevate individual and team capability
• Deliver a consistently elevated and personalised client experience in line with Burberry standards
• Monitor trading performance and adjust priorities to meet and exceed sales and service goals
• Uphold excellence across visual merchandising, operations and team engagement
• Experience in a retail leadership role, ideally within luxury or premium environments
• Proven ability to lead larger teams and create an inclusive, motivating team culture
• Strong commercial awareness with a focus on delivering results through people
• Confident communicator with the ability to build relationships across teams and with clients
• Organised, adaptable and comfortable managing priorities in a fast-paced environment
• Genuine passion for luxury retail, client experience and craftsmanship

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Want to know more about working at Burberry?

Department Manager - Leccio The Mall Outlet