Delvaux - Client Advisor

Delvaux; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Delvaux is seeking a skilled professional to enhance client relationships and drive sales in luxury retail. The ideal candidate will have a proven track record in luxury environments, a sales-driven approach, and the ability to connect with a diverse clientele. Join us to represent our luxurious brand while fostering an exceptional shopping experience in our Milano store.

Competenze

• At least 5 years of experience in luxury retail.
• Fluent in English; Arabic is a plus.
• Strong communication and presentation skills.

Mansioni

• Welcome, advise, and retain local and international customers.
• Develop sales and achieve goals set by the commercial director.
• Verify and manage stock status to meet customer needs.

Conoscenze

Sales mindset

Communication skills

Presentation skills

Team spirit

Descrizione del lavoro

• Welcome, advise, and retain local and international customers at Delvaux by offering an unforgettable client experience and building solid client relationships.
• Develop sales and achieve the goals set by the commercial director.
• Verify and manage stock status and replenish the store to meet customer needs constantly.
• Be an example of a sales-driven mindset, building long-lasting connections with local clients.
• Participate in the continuous improvement of service quality and hospitality towards customers.
• Acquire extensive knowledge of our product lines to build close relationships with clients and increase sales.
• Represent the brand image by maintaining high standards of visual merchandising, housekeeping, and Delvaux standards.
• Provide feedback on sales, customer profiles, and product performance to your manager.

How will you experience success with us?

• At least 5 years of experience in luxury retail with a significant local client portfolio.
• Demonstrate a strong sales mindset and identify business growth opportunities.
• Fluent in English; Arabic is a plus.
• Excellent presentation skills and passion for the brand.
• Strong communication skills and a positive attitude.
• Team spirit.

What makes our group different?

Our true power lies not in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.

Your journey with us :

During the interview process, you will have the opportunity to meet the Talent Acquisition and HR team and the Country Store Director.

Learn more about life at Richemont and our maisons below :