Delvaux - Client Advisor

Richemont; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading luxury brand is looking for a Client Advisor for their Milan boutique. The role involves welcoming and advising both local and international clients, driving sales, and maintaining the boutique's standards. Ideal candidates will have a strong sales mindset and at least 5 years of experience in luxury retail, with the ability to foster deep client relationships.

Competenze

• At least 5 years of experience in retail luxury.
• English fluent, Arabic is nice to have.
• Excellent presentation and passion for the brand.

Mansioni

• Welcome, advise, and retain customers.
• Develop sales and achieve goals.
• Verify and manage stock status.

Conoscenze

Strong sales mindset

Communication skills

Presentation skills

Team spirit

Descrizione del lavoro

We are currently looking for a Client Advisor for our boutique in Milan.

How will you make an impact? You will:

• Welcome, advise and retain local and international customers at Delvaux by offering a unforgettable client experience and build a solid client relationship,
• Develop sales and achieve the goals set by the commercial director,
• Verifiy and manage stocks status and replenish the corner to meet constantly customer needs
• Be an exemple of your sales driven mindset building long-lasting connections with local clients
• Participate in the continuous improvement of quality of service and hospitality towards customers,
• Acquire a large knowledge and understanding of our product lines in order to build a close relationship with clients and increase sales,
• Represent the brand image by maintaining the highest standards of visual merchandising, housekeeping and Delvaux standards ,
• Provide feedbacks on sales, customer profiles, product performance to your manager.

How will you experience success with us?

• At least 5 years of experience in retail luxury with a significant local client’s portfolio;
• Demonstrate a strong sales mindset and identify business growth opportunities;
• English fluent, Arabic nice to have;
• Excellent presentation and passion for the brand;
• Strong communication skills and positive attitude;
• Team’s spirit

What makes our group different?
Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty and solidarity
• We foster empathy, curiosity, courage, humility and integrity
• We care for the world we live in

Your journey with us:

During the interview process, you will have the opportunity to meet the Talent Acquisition and HR team and Country Store Director.

Learn more about life at Richemont and our maisons below:

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg