Delivery Analyst, GMA - Chinese Speaker

UL Solutions; Carugate; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global safety science leader in Italy is seeking a specialist to manage product certification and ensure compliance with international standards. The ideal candidate should have 1 to 2 years of experience, be fluent in English and Chinese, and possess strong strategic thinking skills. A customer-centric mindset and ability to navigate complex regulations are essential. The position involves communicating with clients and addressing technical matters to enhance the efficiency of certification processes.

Competenze

• 1 to 2 years of experience in Product Conformity Assessment or Product Certification Program.
• Strong strategic thinking skills with the ability to develop innovative ideas.
• Skilled in navigating complex international rules and regulations.

Mansioni

• Ensure timely project completion and improvements across certification schemes.
• Communicate with clients regarding technical issues and project estimates.
• Act as main point of contact for local market issues.

Conoscenze

Project management

Fluent in English

Fluent in Chinese

Strategic thinking

Stakeholder collaboration

Customer-centric mindset

Descrizione del lavoro

Your main tasks in this role will be:

• Ensure that customers’ products are exported and marketed around the world, managing global market certification approvals and cooperating with international authorities, laboratories, Certification Bodies and governmental organizations;
• Communicate with clients to address technical matters, provide project cost estimates, negotiate delivery timelines and coordinate sample requirements;
• Support clients by resolving concerns and offering guidance on product certification and follow-up services;
• Ensure timely projects completion, implementing continuous improvement mindset across all certification schemes;
• Develop intuitive tools to ensure efficient access to accurate documentation list and define process paths.
• Combine a deep understanding of customer’s needs and specific requests with the requirements of different program’s to determine the right process path.
• Act as main point of contact for resolving local market issues.

The ideal candidate has the following qualifications:

• Preferred 1 to 2 years of experience in Product Conformity Assessment or Product Certification Program;
• Fluent in English and Chinese;
• Strong Strategic thinking skills with the ability to develop innovative ideas;
• Ability to collaborate effectively with internal and external stakeholders;
• Skilled in navigating complex international rules and regulations;
• Customer-centric mindset focused on understanding and meeting clients needs and expectations;
• Commitment to meeting deadlines and ability to address urgent priorities with efficiency.

A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries.

We’re passionate about exploring new solutions and finding better ways to help create healthier, happier environments.

UL Solutions is an equal opportunities employer and welcomes applications from diverse candidates.