Dedicated Cabin Server

Flexjet Europe; Milano; Presencial; EUR 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Private pension fund contributions

Complimentary on-site parking

Possibility of company car

Descripción de la vacante

Sirio seeks an experienced Cabin Server to support a privately managed aircraft based in Milan, Italy. This role focuses on delivering premium onboard service, coordinating catering, and maintaining cabin presentation to the highest standards in a discreet, professional environment.

You will work closely with flight crews to anticipate passenger needs, ensure safety, and uphold Sirio’s service standards. The ideal candidate has luxury hospitality experience and strong language skills in Italian

Formación

• Previous Flight Attendant, Cabin Server, Butler, Luxury Hospitality, or equivalent service training.
• Experience delivering premium customer service in private aviation, luxury hospitality, yachting, high-end hotels, fine dining, or similarly demanding service environments.
• Knowledge of food and beverage service standards.
• Legal right to work and travel in the countries and territories served by the company.
• Professional proficiency in both Italian and English.
• Ability to work flexibly according to operational and client requirements.
• Ability to perform the physical requirements of the role.

Responsabilidades

• Deliver a consistently high standard of onboard service, comfort, and hospitality throughout the passenger journey.
• Provide responsive and personalized support while maintaining professional service standards and discretion.
• Coordinate, prepare, and present catering and beverage services in accordance with passenger preferences and company procedures.
• Prepare passengers and cabin areas for takeoff, landing, and other phases of flight in accordance with safety procedures.
• Welcome passengers onboard in a professional, courteous, and discreet manner.
• Maintain cabin cleanliness, organization, and presentation standards before, during, and after flights.
• Monitor and replenish onboard stock, catering items, and service supplies as required.
• Communicate passenger preferences, requests, or operationally relevant information to the flight crew when appropriate.
• Respond to passenger requests promptly while ensuring compliance with safety requirements and company procedures.
• Coordinate bespoke catering arrangements and menu proposals based on passenger preferences and specific requirements.

Conocimientos

Flight Attendant experience

Luxury hospitality

Premium customer service

Bilingual Italian/English

Flexible/ adaptable

Physical fitness

Educación

Associate degree or hospitality qualification

Descripción del empleo

Career Opportunities with Flexjet Europe

Careers At Flexjet Europe

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Sirio is seeking an experienced Cabin Server to support a privately managed aircraft based in Milan, Italy.

This role is ideal for a hospitality-focused professional who is passionate about delivering high-quality service in a private aviation environment. The Cabin Server plays a key role in ensuring the seamless operation of the cabin and onboard service experience, while maintaining the highest standards of safety, discretion, professionalism, and passenger care.

Working closely with the flight crew, you will be responsible for preparing and delivering tailored onboard experiences, maintaining exceptional cabin presentation standards, and supporting a smooth and comfortable journey for passengers.

What Success Looks Like in This Role

Success in this role means consistently delivering a premium onboard experience, maintaining exceptional cabin presentation standards, anticipating passenger needs, collaborating effectively with flight crews, and ensuring every journey is conducted safely, professionally, and in accordance with Sirio's service standards.

Key Responsibilities

• Deliver a consistently high standard of onboard service, comfort, and hospitality throughout the passenger journey.
• Provide responsive and personalized support while maintaining professional service standards and discretion.
• Coordinate, prepare, and present catering and beverage services in accordance with passenger preferences and company procedures.
• Prepare passengers and cabin areas for takeoff, landing, and other phases of flight in accordance with safety procedures.
• Welcome passengers onboard in a professional, courteous, and discreet manner.
• Maintain cabin cleanliness, organization, and presentation standards before, during, and after flights.
• Monitor and replenish onboard stock, catering items, and service supplies as required.
• Communicate passenger preferences, requests, or operationally relevant information to the flight crew when appropriate.
• Respond to passenger requests promptly while ensuring compliance with safety requirements and company procedures.
• Coordinate bespoke catering arrangements and menu proposals based on passenger preferences and specific requirements.
• Conduct regular inspections of passenger and service areas, identifying maintenance or service-related issues and escalating them as necessary.
• Coordinate logistics related to onboard experiences and special service requests, including sourcing and procuring requested items.
• Manage client-specific inventory, amenities, and onboard accoutrements.
• Support an exceptional passenger experience while operating in accordance with company values, policies, and safety standards.
• Support additional duties and projects as assigned.

Required & Preferred Qualifications

We recognize that strong candidates may not meet every preferred qualification listed below. If you believe your experience and capabilities align with this opportunity, we encourage you to apply.

Required Qualifications

• Previous Flight Attendant, Cabin Server, Butler, Luxury Hospitality, or equivalent service training.
• Experience delivering premium customer service in private aviation, luxury hospitality, yachting, high-end hotels, fine dining, or similarly demanding service environments.
• Knowledge of food and beverage service standards.
• Legal right to work and travel in the countries and territories served by the company.
• Professional proficiency in both Italian and English.
• Ability to work flexibly according to operational and client requirements.
• Ability to perform the physical requirements of the role.

Preferred Qualifications

• Previous corporate or business aviation experience.
• Associate degree, hospitality qualification, or equivalent professional training.
• Knowledge of cuisine, food presentation, beverage preparation, and mixology.
• Experience designing or coordinating bespoke hospitality or onboard dining experiences.

Knowledge, Skills & Professional Attributes

• Ability to adapt to changing passenger requirements and operational priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to build professional relationships with passengers, flight crews, vendors, and operational partners.
• Strong organizational skills and the ability to manage multiple priorities simultaneously.
• Consistent attention to detail and commitment to high service standards.
• Sound judgment, discretion, and professionalism when handling confidential passenger information.
• Ability to work independently while contributing positively to a team environment.
• Proficiency in common business and communication applications.

Roster & Availability

Work schedules are established according to client requirements, operational needs, aircraft maintenance planning, and crew training activities. Flexibility in working hours and availability may be required.

Contract & Compensation

• Contract Type: CCNL Air Transport
• Base: Linate Airport
• Private health insurance
• Private pension fund contributions
• Complimentary on-site parking
• Possibility of company car

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels and lavatory fluid. The noise level in the work environment is usually loud.

Physical Requirements

The successful candidate must be able to:

• Perform tasks requiring moderate bending, reaching, and lifting of supplies, catering items, and passenger luggage.
• Carry out cleaning, stocking, and cabin-preparation activities.
• Push and pull aircraft doors and onboard equipment as required.
• Remain seated or standing for extended periods.
• Assess operational and service conditions through visual and auditory observation.
• Move safely within the aircraft cabin while carrying service items and supplies.

At Sirio, we are committed to fostering an inclusive workplace where different backgrounds, experiences, and perspectives are valued. We encourage applications from all qualified candidates and recognize that relevant experience and transferable skills can be gained through a variety of professional and educational paths.

Employees are the Foundation of a Service Company: Recognizing that our people drive our success, we prioritize creating an environment where each team member can thrive and contribute meaningfully.

Fanatical Attention to Detail: Safety is always #1 at Sirio. Your commitment to precision is essential in ensuring that every task, project, and interaction is executed with utmost accuracy and excellence.

Maintain a Long-Term Approach to Relationships: Cultivating enduring relationships with colleagues, vendors, and clients is crucial to our success. Your kindness, courtesy, and commitment to sustained partnerships contribute to our collaborative environment.