Data Center Technician, DCO

Amazon Data Services Italy S.R.L.; Lombardia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An international cloud services provider is looking for a Data Center Operations Engineer to ensure the highest safety standards and manage critical infrastructure in a fully onsite role. Candidates should have experience in IT hardware troubleshooting and a formal education in IT. This position may require local travel and working rotating shifts in a challenging, dynamic environment.

Competenze

• IT hardware troubleshooting related experience.
• Completed formal education / apprenticeship or training in IT related field.
• B1 level of English.

Mansioni

• Follow and maintain highest safety standards.
• Diagnosing hardware and network problems.
• Troubleshooting events within internal SLAs.
• Physical repairs may be required.
• Working rotating shifts in a 24/7 environment.

Conoscenze

IT hardware troubleshooting

Basic knowledge of Linux

Network protocols

English B1 level

Formazione

Formal education in IT

Diploma in IT related field

Descrizione del lavoro

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• SAFETY: Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
• DATA CENTER OPERATIONS (DCO): This position involves diagnosing hardware and network problems followed by physical repairs; troubleshooting events within internal Service Level Agreements (SLAs); performing root cause analysis of equipment failures; manual handling and lifting of equipment may be required (weight limits in accordance with regulations); working rotating shifts (morning / late / night) as well as weekends to maintain the 24/7 data center environment.
• Local travel may be required up to 10% of the time. A valid (EU) driving license is required as Data Centers may not have any public transportation available nearby.
• Location Requirements: Our data centers are located in remote areas outside Milan, where access via public transport may be limited. Therefore, a valid EU driving license is required for this role.
• Work Schedule: This is a 100% onsite in-person position due to the hands-on nature of managing mission-critical infrastructure and data center industry.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

• IT hardware troubleshooting related experience
• Completed formal education / apprenticeship or training in IT related field
• B1 level of English

PREFERRED QUALIFICATIONS

• Diploma or equivalent formal qualification in IT related field
• Basic knowledge of Linux and experience with network protocols and in Data Center