DATA ANALYST

JR Italy; Bolzano; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking SaaS company as a Data Analyst, where you'll enhance data capabilities and drive insights through automation and reporting. This role involves designing dashboards, conducting market research, and supporting client analytics setups. You'll collaborate with teams to deliver strategic insights that empower decision-making and optimize performance. If you're passionate about data and eager to contribute to innovative solutions, this is the perfect opportunity to make a significant impact in a dynamic environment.

Competenze

• 2+ years of experience as a Data Analyst with strong analytical skills.
• Proficient in Google Analytics, Adobe Analytics, and SQL.

Mansioni

• Design and maintain dashboards to monitor KPIs like app engagement.
• Conduct market research to analyze user behavior and industry trends.

Conoscenze

Data Analysis

Google Analytics

Adobe Analytics

SQL

Google Workspace (Sheets)

Business Intelligence (Looker, Tableau)

Market Research

Statistics

Python

Mobile App Analytics

Formazione

Bachelor's Degree in Data Science or related field

Strumenti

Google Analytics

Adobe Analytics

Looker

Tableau

BigQuery

Descrizione del lavoro

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Join Poq, the 'super app' SaaS company

Empowering retailers and brands to drive fast growth and revolutionize customer experience through highly effective and fully customizable mobile native apps.

Role Overview - Data Analyst (initial 3-month contract)

Reporting to the Head of RevOps, you will enhance Poq’s data capabilities by automating data collection, building dashboards, and producing insightful reports. Your analysis of market trends and user behavior will deliver strategic insights across marketing, customer success, and product development. You will support analytics setup for new clients, contribute to feature development, and provide monthly performance insights to inform campaigns and sales strategies, enabling data-driven decision making.

Responsibilities

1. Dashboard & KPI Management: Design, maintain, and improve dashboards and reports to monitor KPIs such as app engagement, retention, conversion rates, and revenue growth.
2. Analytics Channel Ownership: Manage data requests through internal channels, ensuring timely and accurate insights delivery.
3. Customer Analytics Setup: Assist in configuring analytics for new customer implementations to ensure seamless data tracking.
4. Market Research & Competitive Analysis: Conduct research to analyze market share, user behavior, and industry trends, comparing findings with app performance for marketing and insights.
5. Business Case Insights: Generate data-driven insights to support feature development and assess impacts on KPIs.
6. Performance Reporting: Support the relaunch of quarterly app insights reports, enhancing brand credibility and sales collateral.
7. Customer Success Support: Provide insights into client app performance and key drivers of adoption and usage.
8. Team Collaboration: Communicate effectively within the team to drive data initiatives.

Experience & Skills

1. At least 2 years of experience as a Data Analyst.
2. Proficiency in Google Analytics and Adobe Analytics.
3. Experience or familiarity with retail or e-commerce metrics and trends.
4. Strong skills in Google Workspace tools, especially Sheets, with automation and advanced formulas.
5. Experience with BI platforms like Looker and Tableau.
6. Knowledge of cloud data warehouses such as BigQuery.
7. Proficiency in SQL; familiarity with Python is a plus.
8. Understanding of statistics and algebra for data analysis.
9. Excellent analytical skills and attention to detail.
10. Ability to identify challenges and develop data-driven solutions.
11. Experience with native mobile app analytics is advantageous but not essential.

Our Values

Deliberate

• Act with integrity and purpose
• Bring your best self every day
• Be an expert and innovator

Enterprising

• Be ambitious, resilient, and passionate
• Think creatively and solve problems
• Collaborate effectively and take ownership
• Take pride in your work and integrity

Open

• Be receptive to ideas, learning, and growth