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CYS – Product / Program Assurance Manager – Quality

Leonardo

Genova

Ibrido

EUR 70.000 - 90.000

Tempo pieno

2 giorni fa

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Descrizione del lavoro

Leonardo, un leader mondial dans les domaines de l’aérospatial, de la défense et de la sécurité, recherche un Senior Product / Program Assurance Manager. Ce poste impliquera la gestion de la qualité pour un programme international clé, avec des responsabilités centrées sur l'adhésion aux normes de qualité et la collaboration avec des équipes techniques. Les candidats doivent posséder une expérience solide dans la gestion de la qualité, en particulier avec ISO et CMMI, ainsi qu'une capacité à travailler dans un environnement dynamique.

Competenze

Expérience de 8 ans dans la gestion des SLA et de la qualité de service.
Minimum 3 ans d'expérience en gestion de la qualité pour des projets informatiques.

Mansioni

Implémenter et maintenir le système de gestion de la qualité.
Collaborer avec l'équipe de gestion pour assurer la conformité aux normes.
Surveiller les processus de qualité et évaluer les indicateurs de performance.

Conoscenze

Gestion de la qualité

ISO 9001

CMMI

Lean Six Sigma

Formazione

Baccalauréat dans une discipline liée

Strumenti

SharePoint

MS Office (Word, Excel, PowerPoint)

CYS – Product / Program Assurance Manager – Quality

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CYS – Product / Program Assurance Manager – Quality

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Leonardo is a global industrial group, among the main global players in Aerospace, Defence and Security that realises multi-domain technological capabilities in Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security and Space. With over 60,000 employees worldwide, the company has a solid industrial presence in Italy, the UK, Poland and the US. It also operates in 150 countries through subsidiaries, joint ventures and investments. A key player in major international strategic programmes, it is a technological and industrial partner of governments, defence administrations, institutions and companies.

Within the Cyber & Security Solutions Division , in the Quality Function, we are looking for a Senior Product / Program Assurance Manager to manage the quality aspects of an important International Program.

Following hiring at one of Leonardo's Italian offices, the selected person will be seconded to the Hague office for a period of 30 months.

The person we are looking for will be responsible for the following activities :

Implement and maintain adherence to the program Quality Management System;
Ensure compliance with the AQAPs Requirements, ISO (namely 9001 : 2015), the program Quality Management Plan (QMP), and other program plans and processes;
Develop, update, implement, and maintain the QMP;
Create, update, and adopt a Tailored Process Baseline (TPB) for the program as applicable;
Ensure the program successfully obtains its required ISO certifications through adequate preparation, assessment, and training;
Work as a member of the Mission Assurance team and work with project technicians, engineers, and managers to develop and implement QA surveillance approaches;
Develop, execute, and review program processes and procedures;
Develop and establish contractual SLAs;
Collect and report performance metrics and key performance indicators and proactively help the program meet quality objectives;
Provide review and input to program plans and other program documents in support of accurate and on-time contract deliverables and work products;
Ensure product development and services processes meet customer expectations;
Proactively monitor workflow and process compliance and track corrective actions to closure;
Review and inspect process outputs and deliverables to ensure compliance to contract requirements;
Support performance verification testing as needed;
Conduct internal audits and reviews to ensure compliance, define thresholds to assess results, and report results to management;
Review the results of metrics analysis to determine whether additional process audits are needed;
Document and work to resolve nonconformities and requirement escapes via root cause analysis and corrective / preventive action;
Routinely report progress on resolution to management;
Integrate closely with the program team to implement and execute the quality management system;
Support other Quality actions and responsibilities across the program as required;
Monitor and track quality action items and quality issues through resolution;
Identify and report project quality risks to program management;
Facilitate contributions to the Risk and Opportunity Register and Peer Review Log;
Partner with internal and external customer and lead / facilitate lean six sigma process improvement events;
Collaborate with program leadership to lead efforts that define the optimal performance requirement / service level agreement strategy in support of contract requirements;
Support program Staff Meetings and Reporting, such as Daily Status Reports;
Support Management reporting, such as Quality Management Reviews, In Process Reviews, Weekly Activity Reports, and Monthly Operational Reviews.

Education :

Bachelor’s degree in a related discipline.

Seniority :

Senior; 8+ years of professional experience managing SLAs and Quality of Service Delivery and minimum of three (3) years of experience in software / system / service life cycle quality management in information technology projects.

Professional Skills :

Experience with ISO 9001 and CMMI industry standards;
Experience working with SharePoint and MS Office Products (Word, Excel, PowerPoint);
Experience in software / system / service life cycle management;
Preferred) Experience working in a military environment and Command Center.

Soft Skills :

Ability to multi-task and function in a dynamic, fast-paced environment;

Language :

Other :

Security Clearance (NOS) will be required;
Preferred) industry certifications in Quality Management and / or Service Management, such as ISO 9001 : 2015, CMMI-SVC, and / or ITIL certifications;
Preferred) Lean Six Sigma Green Belt or Black Belt certification.

Seniority :

Senior

Primary Location :

Additional Locations :

Contract Type : Permanent

Hybrid Working :

IbridoSeniority level