CYS_HW/FW Architect_ENG

Leonardo SpA; Firenze; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading watch manufacturer is seeking a Senior Sales Assistant in Florence, Italy. The role involves assisting clients, maximizing sales opportunities, and ensuring exceptional customer experience. Candidates should have 3-4 years in retail sales, strong communication skills, and a proactive customer service mindset. Experience in achieving KPIs will be a significant advantage.

Competenze

• 3/4 years in Retail sales assistant role.
• High skill set in driving sales and achieving KPI’s.
• Excellent communication and customer service skills.

Mansioni

• Lead complex clients' requests and assist throughout the customer journey.
• Support operation tasks and ensure compliance with company procedures.
• Maximize sales opportunities across all categories.
• Deliver an elevated customer experience during and after sale service.

Conoscenze

Retail sales experience

Driving sales

Customer service skills

Communication skills

Descrizione del lavoro

Overview

We are currently recruiting a Senior Sales Assistant who will be in charge of assisting clients through personalized customer experience.

The Senior Sales Assistant will represent Tissot as an ambassador, inspiring our customers.

Responsibilities

• Lead complex clients' requests, assist them throughout the entire customer journey including after sales activities
• Support operation tasks, be aware of company procedures and systems and ensure compliance
• Take actions to maximize the sales opportunity on all categories
• Drive results through delivering an elevated customer experience both during and after sale service

Our profile

We are the Swatch Group, world leader in the production and marketing of finished watches. The Swatch Group (Italy) S.p.A. is the Italian subsidiary of the Swiss multinational.

The Swatch Group is the world leader in the production and marketing of finished watches. The Group's worldwide presence is strengthened by the constant opening of new corporate stores, that reflect values of the single brands.

Skills and Experience

• 3/4 years in Retail sales assistant role
• High skill set in driving sales and achieving KPI’s
• Excellent communication and customer service skills
• A work ethic that understands the importance of going above and beyond to satisfy the clients and exceed their expectations

Language knowledge

Fluent in English. Any other language skills will be considered a plus.

Contact

Company address

The Swatch Group (Italia) S.p.A.

Via Washington, 70

IT-20146 Milan