CYS - GCAP Joint Venture Headquarters - Experience Senior Manager

Leonardo; Genova; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global aerospace company seeks an Experience Senior Manager to lead digital experience strategy for employee and customer solutions. The role focuses on delivering intuitive digital solutions and requires strong leadership and collaboration skills. Applicants should possess relevant qualifications and experience managing design teams. This position offers opportunities for professional development in a dynamic environment.

Competenze

• Strong leadership skills, with experience managing and developing design teams.
• Ability to work with development teams, product managers, and senior stakeholders.
• High ethical standards when handling confidential information.

Mansioni

• Define and implement a unified digital experience strategy for employee and customer-facing solutions.
• Lead and mentor the Employee Experience Manager and Customer Experience Manager.
• Oversee research, usability testing, and data analysis to ensure designs meet user needs.

Conoscenze

Leadership skills

Expertise in design tools (Figma, Sketch)

User research methodologies

Communication skills

Understanding of accessibility and usability

Formazione

Relevant IT or business degree or demonstrable experience

Strumenti

Microsoft Office (Word, Excel, PowerPoint)

Descrizione del lavoro

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CYS - GCAP Joint Venture Headquarters - Experience Senior Manager, Genova

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Client:

Leonardo

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f6be8f0d4c67

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Description:

Leonardo is a global industrial group, among the main global players in Aerospace, Defence and Security that realises multi-domain technological capabilities in Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security and Space. With over 60,000 employees worldwide, the company has a solid industrial presence in Italy, the UK, Poland and the US. It also operates in 150 countries through subsidiaries, joint ventures and investments. A key player in major international strategic programmes, it is a technological and industrial partner of governments, defence administrations, institutions and companies.

Within the GCAP Joint Venture, in the GCAP Technical Leadership UO, we are looking for a Experience Senior Manager for GCAP HQ in Reading (UK).

The Experience Senior Manager leads the digital experience strategy for both employee and customer solutions (product & platform) within the JV. Reporting to the Head of Technology Strategy & Enterprise Architecture, they oversee a team responsible for delivering intuitive, user-friendly digital solutions that enhance productivity, engagement, and satisfaction. This role requires strong leadership, collaboration, and a user-centred approach to drive digital transformation.

Key Capability Accountabilities and Objectives

• Digital Experience Strategy and Leadership: Define and implement a unified digital experience strategy for employee and customer-facing solutions.
• Team management: Lead and mentor the Employee Experience Manager and Customer Experience Manager, ensuring consistency and quality across all digital touchpoints.
• Collaboration and stakeholder engagement: Work with product managers, developers, and senior leadership to align design solutions with business and technology goals.
• User research and data-driven design: Oversee research, usability testing, and data analysis to ensure designs meet user needs and drive measurable improvements.
• Champion best practices and implement design standards: Champion best practices in UX/UI, accessibility, and digital design, ensuring alignment with enterprise architecture principles and emerging technologies.

Seniority:

Senior (5-10 anni).

Essential Skills, Experience and Qualifications:

• Relevant IT or business degree or demonstrable experience.
• Strong leadership skills, with experience managing and developing design teams.
• Expertise in design tools (Figma, Sketch) and UX research methodologies.
• Ability to work with development teams, product managers, and senior stakeholders.
• Deep understanding of accessibility, usability, and data-driven design approaches.
• Experience using major Microsoft Office applications (e.g., Word, Excel, PowerPoint).
• Strong verbal and written communication skills.
• High ethical standards when handling confidential information.

Desiderable Skills, Experience and Qualifications:

• Evidence of continuous professional development.
• Experience in enterprise software or large-scale customer experience design.
• Knowledge of Agile methodologies, front-end technologies, and enterprise architecture principles.
• Background in engineering, industrial, or other technical environments.