Customer Support Specialist (Slovenian & English) - Sofia, Bulgaria

Velenosimeredith; Trieste/Trst; In loco; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global lifestyle brand is hiring a Customer Support Specialist fluent in Slovenian and English for their on-site team in Sofia, Bulgaria. The role involves assisting adult consumers with various inquiries across platforms while adhering to industry standards. Successful candidates will enjoy competitive compensation, health perks, and opportunities for career growth in a modern, multicultural environment.

Servizi

Competitive salary and 14 salaries/year

Private health insurance & wellness perks

Paid training and structured onboarding

Clear path for career growth and internal development

Work in a modern, multicultural environment

Competenze

• Fluent in Slovenian (native or C2 level) and solid English.
• Confidence using digital tools.
• Professional demeanor and customer-oriented skills.

Mansioni

• Assist customers via phone, chat, and email with orders and troubleshooting.
• Ensure compliance with strict age-verification and industry standards.
• Deliver a top-tier customer experience.

Conoscenze

Excellent communication

Problem-solving

Detail-oriented

Empathetic approach

Descrizione del lavoro

1 month ago Be among the first 25 applicants

We're Hiring : Customer Support Specialist (Slovenian & English) in Sofia, Bulgaria

Are you fluent in Slovenian and ready to support customers of a premium global lifestyle brand ? Join our on-site team in Sofia , where you'll assist adult consumers via phone, chat, and email with orders, product setup, troubleshooting, and account-related questions, all while ensuring compliance with strict age-verification and industry standards.

Location : On-site in Sofia, Bulgaria

Shifts : Rotational between Mon - Sat (9 : 00 - 23 : 00) & Sun (10 : 00 - 19 : 00)

Type : Full-time

Whats in it for you :

• Competitive salary and 14 salaries / year
• Private health insurance & wellness perks
• Paid training and structured onboarding
• Work in a modern, multicultural environment
• Clear path for career growth and internal development

You Bring :

• Native or C2-level Slovenian, plus solid English
• Excellent communication & problem-solving skills
• Confidence using digital tools and supporting electronic devices
• A detail-oriented, professional, and empathetic approach

Become a trusted advisor in a fast-evolving, compliance-focused industry and deliver a top-tier customer experience with purpose.

Apply now and grow your career in customer care!

Contact : J-18808-Ljbffr