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Multi-Wing, a leader in the ventilation and HVAC industry, is seeking a Customer Support Specialist for its logistics team in Senago, Italy. The ideal candidate will oversee the order fulfillment process, ensuring seamless communication from order placement to delivery. This dynamic role requires 3+ years of experience in logistics and proficiency in both English and Italian, offering an opportunity for career growth within a global company.
Multi-Wing is a fast-growing, multinational company at the forefront of the ventilation and HVAC industry . With a strong focus on innovation, operational excellence, and customer satisfaction, we serve a wide range of industrial applications worldwide.
We are strengthening our Customer Support Team in Italy and are looking for a Customer Support Specialist – Order Fulfillment & Logistics to join our 2-person team managing customer-facing logistics and documentation. This is a key role responsible for ensuring seamless communication and execution from the moment a customer sends a purchase order to the successful delivery of goods — ideal for a service-minded, detail-oriented professional with a logistics flair and a passion for operational coordination.
What You'll Be Doing :
As a Customer Support Specialist , your main responsibilities will include :
What We're Looking For :
We’re seeking someone who is organized, customer-oriented, and hands-on — someone who enjoys owning processes from start to finish, thrives in dynamic environments, and delivers reliable results. You’ll work alongside a high-performing team with a shared commitment to service excellence.
What We Offer :
Requirements :
Nice to Have :
Ready to Join Multi-Wing?
Submit your CV in English to jusz@multi-wing.com and include a brief cover letter explaining why you're a great fit for this role.
Customer Support • Senago, Lombardy, Italy