Customer Support (JST integration test)

Inter IKEA Group (Old Sandbox); Assago; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading multinational retail company in Assago seeks a support representative for account access issues. The successful candidate will assist users, provide education on solutions, and track inquiries. Ideal applicants have a passion for helping people and possess strong communication skills. Sensitivity around user data is required. Fluency in Spanish or other languages is a plus. This full-time role offers a dynamic work environment in a global company.

Mansioni

• Assist users with account access issues.
• Educate users about the solutions we can provide and steps to take to prevent future problems.
• Track user inquiries regarding account access.

Conoscenze

Ability to quickly learn new systems and tools

Sensitivity around user data required

Passion for helping people

Ability to process high email volume with precision

Ability to read, write, and speak Spanish or other languages

Descrizione del lavoro

If you are looking for a fun full time job, have an Android, iPhone, Windows Phone or other smartphone, and consider yourself a smartphone gadget geek, keep on reading...

Assist users with account access issues.

Educate users about the solutions we can provide and what steps to take to prevent future account access problems.

Track user inquiries with account access issues.

Skills:

• Ability to quickly learn new systems and tools
• Sensitivity around user data required
• Passion for helping people
• Ability to process high email volume with precesion
• Ability to read, write, and speak Spanish or any other language is a plus