Customer Support Italian-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Milano; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

An international customer service company in Italy is seeking a Customer Expert to support customers through phone, chat, and email interactions. The ideal candidate must be fluent in Italian and have strong communication skills. The role offers relocation support, a competitive salary with bonuses, and various additional benefits, making it an exciting opportunity for those looking to start their new life under the Aegean sun.

Servizi

Relocation support

Competitive salary package

Health care benefits

Performance bonus

Training & career development

Vibrant workplace activities

Competenze

• Fluent Italian (both written and spoken) is essential for the role.
• Good English skills at a minimum B2 level required.
• Ability to communicate effectively and solve problems is crucial.

Mansioni

• Communicate with customers via phone, chat, and email.
• Track and manage customer cases to ensure timely resolution.
• Maintain high customer satisfaction and represent the brand professionally.

Conoscenze

Fluent Italian

Good English skills (B2 level)

Excellent communication abilities

Problem-solving abilities

Basic computer skills

Team spirit

Adaptability

Proactive mindset

Descrizione del lavoro

Position :

Work model :

Location :

Employment type : Full-time

Join an international team in sunny Greece! As a Customer Expert , you’ll work for one of our well‑known international clients , supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

What You Bring

• Fluent Italian (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem‑solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

What We Offer

• Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development : full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace : community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!