Customer Success Sales Specialist Cloud AWS

Ingram Micro; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Ingram Micro is seeking a Customer Success Sales Specialist for their cloud solutions team. The role focuses on developing client relationships and sales in AWS services, requiring strong communication skills and a proactive approach. Candidates will benefit from a multinational environment, ongoing training, and opportunities for growth.

Competenze

• 1-2 years experience in a similar role within ICT companies or sales preferred.
• Proficiency in English, both written and spoken, is required.

Mansioni

• Develop sales of solutions and services related to AWS and cloud solutions.
• Guide clients in purchasing ICT solutions through outbound calls.
• Create customized commercial offers to meet client needs.
• Achieve sales targets through up-selling and cross-selling.

Conoscenze

Negotiation skills

Communication skills

Interpersonal skills

Proactivity

Creativity

Descrizione del lavoro

Customer Success Sales Specialist Cloud AWS

Join to apply for the Customer Success Sales Specialist Cloud AWS role at Ingram Micro .

Job Overview

Ingram Micro is a leading technology company in the global IT ecosystem, reaching nearly 90% of the world's population. We play a crucial role in the worldwide IT channel, delivering products and services from technology manufacturers and cloud providers to Business-to-Business technology experts. Through our digital platform, Ingram Micro Xvantage, powered by artificial intelligence (AI), we offer a unique business-to-consumer experience in the sector. We also provide a wide range of technological services, including financing, specialized marketing, lifecycle management, and professional pre- and post-sales technical support. More information at .

Desired Skills

We seek enthusiastic individuals with a strong predisposition for teamwork, quick learners, and a passion for IT and new technologies. Experience of one or two years in a similar role within ICT companies or sales is a plus. Excellent negotiation skills, strong communication and interpersonal skills at all levels, goal-oriented, proactive in customer relations, and leadership qualities are essential. Proficiency in English, both written and spoken, is also required.

What You Can Expect

Becoming part of a multinational environment where you can acquire new skills and grow professionally through ongoing training and support. Support challenging and innovative projects within a dynamic team. You will learn about our products, values, and culture, and work closely with colleagues, sharing best practices and ideas. This international experience will enhance your global perspective and ability to operate effectively in a multicultural environment.

Responsibilities

The role focuses on developing sales of solutions and services to a dedicated client base related to AWS and cloud solutions. Main activities include :

• Guiding clients in purchasing ICT solutions and services through outbound calls to increase active clients and develop existing ones.
• Managing and developing an assigned client portfolio with consistent and targeted care.
• Creating customized commercial offers to meet client needs.
• Prospecting and developing new clients in collaboration with Brand and Business Development Managers, using targeted marketing campaigns.
• Organizing innovative activities to grow the business within the assigned segment.
• Supporting the team in new and challenging projects, such as onboarding new brands or multi-brand offers.
• Providing technical and commercial support to clients, adopting a consultative approach.
• Achieving sales targets through up-selling and cross-selling, utilizing platforms like Xvantage and AI.
• Identifying new commercial opportunities by anticipating client needs and adopting a win-win approach for mutual satisfaction.

This position requires proactivity, listening skills, and creativity to ensure business growth and customer success. Candidates residing near Ingram Micro's office in Settala (MI) will be favorably considered.

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Other
• Industries : IT Services and IT Consulting

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