Customer Success & Documentation Quality Specialist

Mercor; Roma; Remoto; EUR 50.000 - 60.000; Tempo pieno

Descrizione del lavoro

Mercor is hiring for a Customer Support / Success role focused on reviewing, assessing, and providing structured feedback on domain-specific documents. The position emphasizes quality, accuracy, and relevance across evaluation projects. The candidate should bring strong analytical and written communication skills.

Minimum 2+ years of experience and a Bachelor’s degree are required. Proficiency in MS Office tools is essential for effective performance.

Competenze

• Bachelor’s degree (minimum).
• At least 2+ years of professional experience in a relevant domain.
• Strong analytical and written communication skills.

Mansioni

• Review, assess, and provide structured feedback on domain-specific documents.
• Ensure quality, accuracy, and relevance of reviewed materials.
• Contribute to high-impact evaluation projects.

Conoscenze

Excel

PowerPoint

Word

Document analysis

Attention to detail

Written communication

Formazione

Bachelor’s degree

Descrizione del lavoro

Mercor is hiring for a Customer Support / Success role focused on reviewing, assessing, and providing structured feedback on domain-specific documents. The position emphasizes quality, accuracy, and relevance across evaluation projects. The candidate should bring strong analytical and written communication skills.

Minimum 2+ years of experience and a Bachelor’s degree are required. Proficiency in MS Office tools is essential for effective performance.