Customer Success - Brand & Media - Consultant

NielsenIQ; Milano; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading consumer intelligence company in Milan is seeking an experienced market researcher to manage client projects and deliver actionable insights. The ideal candidate will have around 7 years of experience in quantitative research, strong analytical skills, and be fluent in both Italian and English. This dynamic role includes collaborating with various teams and conducting presentations to clients. Hybrid work options are available.

Servizi

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Competenze

• Around 7 years of experience in quantitative Market Research.
• Italian native, fluent in written and spoken English.
• Proven ability to manage research projects and meet deadlines.

Mansioni

• Manage clients and projects from proposal to final results’ presentation.
• Conduct verbal presentations of key findings to clients.
• Proactively identify opportunities to share with the Sales team.

Conoscenze

Analytical skills

Communication skills

Project management

Data interpretation

Formazione

Degree in Sociology, Statistics, or Economics

Strumenti

PowerPoint

Excel

Descrizione del lavoro

Job Description

ABOUT THIS JOB

Data is what makes the world go round. Brands, companies and even individuals like yourself rely strongly on data and this need for data is not just for data in itself, but for fast, reliable and human intelligence fostered insights. If what makes you tick is all about analyses and sharing insights through a story instead of a data dump and this towards leading brands and companies, we at GfK – an NIQ company got just the job for you.

Our Brand & Media team enables clients to make data driven decisions to help them grow. We support clients in defining Brand positioning, growth strategies and effective communication activities (e.g. brand health analysis, campaigns effectiveness. etc.). And how do we do that? By listening to their needs, establishing research strategies, and providing them with relevant insights and recommendations.

In a nutshell, we are looking for a person that is passionate about all aspects of (market) research, dedicated in performing a project from beginning to end. You understand what our clients require insights on and perform the right analysis to deliver clear action points to them. You do so in collaboration with other team members and other company functions.

RESPONSIBILITIES

• Manage clients and projects from proposal to final results’ presentation.
• Play the key role in the delivery of projects including questionnaire design, sample definition, analytical plan and report, supported by the more junior members of the team.
• Cooperate with all the company functions (Operations, Sales, Data scientists, etc.) to get the project executed with proper timing and high-quality deliverables.
• Conduct verbal presentations of key findings to the client (also in English).
• Connect the dots: linking insights from various studies into cohesive meta-analytical perspectives.
• Daily contact with clients, understanding needs and getting needed information, proactively identifying opportunities to share with the Sales team.

REQUIREMENTS

• Degree (preferably Sociology, Statistics of even Economics).
• Around 7 years as a quantitative Market Researcher in a Research Agency (preferably with Brand & Communication expertise).
• Italian native, Fluent in written and spoken English.
• Good planning, organizational, analytical and project skills.
• Good communication skills.
• Ability to organize and manage research projects, meeting deadlines and budgets.
• Ability to interpret data.
• Full proficiency in PowerPoint & Excel (medium).
• Knowledge of advanced statistics (multivariate analysis, data processing).
• Eagerness to learn, an open mindset, team spirit, and an entrepreneurial attitude.
• Problem solver, creative and can-do attitude with a mindset aimed at solidarity and teamwork.
• Strong desire to grow and help others to further develop.

WHAT WE CAN OFFER:

• Work in a dynamic environment engaging with local and global companies.
• Hybridwork options.
• Internal trainings will be provided together with detailed onboarding agenda.
• Access to learning platforms.
• Staff and team events.

#LI-FC

#LI-Hybrid

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:https://nielseniq.com/global/en/news-center/diversity-inclusion