Customer Success Analyst & Document Reviewer

Mercor; Roma; Remoto; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

Mercor is seeking Customer Support / Success professionals to review, assess, and provide structured feedback on domain-specific documents. You will help ensure quality, accuracy, and relevance across evaluation projects, leveraging strong analytical abilities and clear written communication.

The role focuses on delivering precise feedback within established guidelines and contributing to high-impact evaluation outcomes for client projects.

Competenze

• Bachelor's degree or higher (minimum).
• 2+ years of professional experience in a relevant domain.
• Strong analytical and written communication skills.

Mansioni

• Review, assess and provide structured feedback on domain-specific documents.
• Ensure quality, accuracy and relevance of evaluated material.

Conoscenze

Analytical & written communication

Attention to detail

Structured guidelines following

Formazione

Bachelor's degree (minimum)

Strumenti

Excel

PowerPoint

Word

Descrizione del lavoro

Mercor is seeking Customer Support / Success professionals to review, assess, and provide structured feedback on domain-specific documents. You will help ensure quality, accuracy, and relevance across evaluation projects, leveraging strong analytical abilities and clear written communication.

The role focuses on delivering precise feedback within established guidelines and contributing to high-impact evaluation outcomes for client projects.