Customer Service with SQL Experience

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Customer Service with SQL Experience, Modena

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Client:

TXT e-solutions SPA

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

e1360aa151a3

Job Views:

5

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

As part of the expansion of its team, FastCode SpA is looking for a Customer Service Representative with SQL experience for a client company based in Modena. Role Responsibilities: Handle first and second-level technical support requests. Analyze and resolve application issues related to the ASP.NET and DevExpress stack. Provide direct support to end users, delivering effective and timely solutions. Execute queries, perform data analysis, and provide technical support on SQL Server databases. Collaborate with the development team to manage complex technical reports. Prepare technical documentation and intervention reports. Required Skills: In-depth knowledge of SQL Server (queries, stored procedures, performance optimization). Experience in using and supporting ASP.NET applications (Web Forms and/or MVC). Familiarity with DevExpress components. Ability to perform technical analysis on system logs and databases. Basic knowledge of C# (debugging and code reading). Basic understanding of networking and connection troubleshooting. Soft Skills & Other Requirements: Strong problem-solving skills and results-oriented mindset. Excellent communication and customer interaction abilities. Ability to work both independently and as part of a team. Precision, reliability, and effective priority management.Availability to travel. #LI-Remote

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