Customer Service Specialist

Freudenberg Group; Pinerolo; In loco; EUR 28.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global technology group is seeking a Customer Service Specialist in Pinerolo. The role involves order validation, customer support, and communication with internal production. Candidates should have a Bachelor's degree and be fluent in English, French, and German. Join us to experience a diverse and thriving work environment.

Competenze

• Bachelor's degree or compensating years of experience required.
• Customer service experience is a plus.
• Fluent in English, French, and German.

Mansioni

• Conduct order validations and entries.
• Confirm customer order receipt and delivery.
• Monitor and track order statuses.

Conoscenze

Order Validation & Entry

Customer Support

SAP experience

Fluent English

Fluent French

Fluent German

Formazione

Bachelor's Degree in Language or Economic Field

Descrizione del lavoro

Customer Service Specialist page is loaded## Customer Service Specialistlocations: Pinerolotime type: Full timeposted on: Posted Todayjob requisition id: R\_00092102**Working at Freudenberg: We will wow your world!**# Responsibilities:* **Order Validation & Entry**: Conduct order validations and entries.* **Order Confirmation**: Confirm customer order receipt, creation, and delivery.* **Monitoring & Management:** Monitor and track order statuses, managing claim cases and returns.* **Communication:** Provide clear and consistent communication between customers and internal production.* **Customer Support:** Serve as the primary contact for customers, including cases of issues or escalation.* **Projects & Initiatives**: Support transfer projects and process improvement initiatives.# Qualifications:* **Educational Background:** Bachelor's Degree in Language or Economic Field; advanced degree preferred or compensating years of experience.* **Professional Experience**: Specified years of customer service experience is a plus.* **Skills**: SAP experience.* **Languages**: Fluent-level English, French and German.The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Freudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u.locations: Pinerolotime type: Full timeposted on: Posted 7 Days Ago**Welcome to Freudenberg Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly. And these are just three examples from thousands of our applications.**Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.