Customer Service Specialist

THUN; Bolzano; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company as a Customer Service Specialist, where you'll play a vital role in managing customer relations and supporting a dynamic distribution network. This position offers the opportunity to work in a stimulating environment that values both tradition and innovation. Ideal candidates will have experience in post-sales assistance, strong analytical skills, and a customer-oriented attitude. If you are proactive and eager to contribute to a thriving team, this role is perfect for you.

Competenze

• At least two years of experience in post-sales commercial assistance roles.
• Ability to manage B2B customer relationships effectively.

Mansioni

• Manage activities within the Customer Service department for various brands.
• Support the distribution network on commercial and administrative issues.

Conoscenze

Customer Service

B2B Relationship Management

Analytical Skills

Initiative

Proactivity

English

French

Descrizione del lavoro

Job Title: Customer Service Specialist

THUN, a leading retail company in the Gift Idea sector and part of the LENET Group, is seeking a Customer Service Specialist to manage activities within the Customer Service department for our other brands.

The role involves supporting the distribution network on commercial and administrative issues, as well as managing related front and back office activities. The candidate will process orders by systematizing customer data and producing reports and statistics for the sales management.

The ideal candidate has at least two years of experience in post-sales commercial assistance roles, effectively managing B2B customer relationships and activating relevant back-office functions. Knowledge of English and French is a preferred requirement. We are looking for candidates with a customer-oriented attitude, analytical skills, initiative, and proactivity. We offer a stimulating work environment within a dynamic company that values tradition and innovation.