Customer service representatives

Eastmen Human Resources B.V.; Treviso; Remoto; EUR 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

An internationally recognized company seeks a Customer Service Representative in Treviso. Ideal candidates are warm and empathetic individuals with strong communication skills who enjoy helping others. The role offers the chance to work from home, participate in training, and grow professionally within a supportive team.

Servizi

Work from home opportunity

Professional and personal training and development

Potential for professional advancement

Competenze

• Excellent written and verbal communication skills.
• Warm and calm demeanor when interacting with customers.

Mansioni

• Managing interactions with clients via phone, email, and other channels.
• Identifying customer needs and offering suitable solutions.
• Engaging in continuous learning to adapt to changing processes.

Conoscenze

Communication

Detail-oriented

Empathy

Descrizione del lavoro

If you are a warm, calm, and empathetic person who enjoys helping others, even on their bad days (theirs or yours), and possess excellent communication skills, both written and verbal, along with being detail-oriented and motivated to do a well-done job, then we would like you to be part of our team.

Your responsibilities include :

• Managing interactions with clients via phone or other communication channels (email, chat, ticketing platform, etc.).
• Identifying customer needs through active listening and offering suitable solutions to enhance the customer experience.
• Engaging in active and continuous learning to adapt to constantly changing processes and procedures, aiming to improve the services offered.

We offer :

• The possibility to work from home in a telework regime, while remaining part of a positive and enthusiastic team.
• Opportunities for professional and personal training and development.
• The chance to work in an internationally recognized company with potential for professional advancement.

J-18808-Ljbffr

Customer Service Representative • treviso, Italia