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Customer service representatives

Eastmen Human Resources B.V.

Teramo

Remoto

EUR 25.000 - 35.000

Tempo pieno

Oggi
Candidati tra i primi

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Descrizione del lavoro

Eastmen Human Resources B.V. recherche une personne chaleureuse et empathique pour gérer les interactions avec ses clients dans un environnement dynamique. Vous aurez l'occasion de travailler à distance tout en restant un membre actif d'une équipe positive, et bénéficierez d'opportunités de formation professionnelle et personnelle.

Servizi

Télétravail
Formation professionnelle et développement personnel
Potentiel d'avancement professionnel

Competenze

  • Personne amicale, calme et empathique.
  • Compétences détaillées en gestion des clients.
  • Motivation pour un travail bien fait.

Mansioni

  • Gérer les interactions avec les clients par téléphone et autres canaux.
  • Identifier les besoins des clients par une écoute active.
  • Apprendre continuellement pour s'adapter aux changements.

Conoscenze

Communication
Empathie
Gestion du temps

Descrizione del lavoro

If you are a warm, calm, and empathetic person who enjoys helping others, even on their bad days (theirs or yours), and possess excellent communication skills, both written and verbal, along with being detail-oriented and motivated to do a well-done job, then we would like you to be part of our team.

Your responsibilities include :

  • Managing interactions with clients via phone or other communication channels (email, chat, ticketing platform, etc.).
  • Identifying customer needs through active listening and offering suitable solutions to enhance the customer experience.
  • Engaging in active and continuous learning to adapt to constantly changing processes and procedures, aiming to improve the services offered.

We offer :

  • The possibility to work from home in a telework regime, while remaining part of a positive and enthusiastic team.
  • Opportunities for professional and personal training and development.
  • The chance to work in an internationally recognized company with potential for professional advancement.

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