Customer Service Representative

MV Transportation; Napoli; In loco; USD 25.000 - 45.000; Tempo pieno

Descrizione del lavoro

An established industry player is on the lookout for a dedicated Customer Service Representative to join their dynamic team. This role involves a variety of clerical duties, from data entry to assisting with customer inquiries, all while ensuring a high standard of service. The ideal candidate will possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. If you're passionate about delivering exceptional customer service and enjoy working collaboratively, this opportunity is perfect for you. Join a supportive team where your contributions will make a real impact!

Competenze

• Experience with Microsoft Office, particularly Excel and Word.
• Strong attention to detail and ability to multi-task under pressure.

Mansioni

• Reconcile driver manifests and perform data entry in Trapeze software.
• Assist with the application process and provide excellent customer service.

Conoscenze

Microsoft Word

Microsoft Excel

Customer Service

Attention to Detail

Communication Skills

Teamwork

Bilingual English/Spanish

Strumenti

Trapeze Software

Descrizione del lavoro

Customer Service Representative

Job Locations: US-FL-Naples

ID	2025-9312
Position Type	Regular Full-Time

Overview

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Responsibilities

MV Transportation is seeking a Customer Service Representative responsible for clerical duties including reconciling driver manifests, data entry in Trapeze software, taking reservations, providing information, assisting with the application process, preparing eligibility letters, pre-paid tickets, supporting the Accounting Manager, and other duties. The candidate must have basic Excel skills, excellent ten-key skills, attention to detail, professionalism, superior customer service, teamwork ability in a fast-paced office, and good communication skills.

Qualifications

• Experience with Microsoft Word, Excel, and excellent ten-key skills.
• Attentive to details.
• Able to multi-task and work under pressure to meet deadlines.
• Customer service experience required.
• Strong interpersonal skills and excellent written and oral communication skills required.
• Excellent attendance.
• Transit experience a plus.
• Bilingual English/Spanish a plus.

MV Transportation is committed to Equal Employment Opportunity and prohibits discrimination based on race, color, religion, creed, national origin, sex, disability, veteran status, genetic information, or other protected categories. The information collected is for employment suitability, identity verification, and statistical purposes. Applicants may be subject to pre-employment drug testing and background checks where permitted by law.