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Customer Service Representative

beBeeCustomerCare

Castenaso

In loco

EUR 10.000 - 30.000

Tempo pieno

Oggi
Candidati tra i primi

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Descrizione del lavoro

A leading company in customer management seeks a motivated Customer Care Intern. In this dynamic role, you will handle inquiries, enhance customer satisfaction, and engage in projects focused on innovation and sustainability. This internship provides a great opportunity for professional growth in a collaborative, diverse environment.

Servizi

Continuous training and professional development
Involvement in innovative projects related to sustainability

Competenze

  • Fluent in English; knowledge of German and French is a plus.
  • Experience integrating AI tools is considered a plus.
  • Basic knowledge of UN 2030 Agenda and CSR topics.

Mansioni

  • Manage customer inquiries via email, social media, and e-commerce platforms.
  • Monitor and respond to online reviews.
  • Resolve issues related to orders, shipments, returns, and products.

Conoscenze

Communication
Interpersonal Skills
Organizational Skills
Proactive Mindset
Teamwork
Interest in Sustainability

Strumenti

Artificial Intelligence Tools

Descrizione del lavoro

Are you a skilled and enthusiastic individual looking for a challenging internship in customer management? We are seeking a talented Customer Care Intern to join our team through an internship.

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences, working collaboratively with others, and growing professionally in a fast-paced environment.

As a Customer Care Intern, you will be responsible for managing customer inquiries via email, social media, and e-commerce platforms, monitoring and responding to online reviews, resolving issues related to orders, shipments, returns, and products, and continuously improving customer experience KPIs.

Required Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Fluent in English; knowledge of German and French will be considered a plus
  • Strong organizational skills and the ability to produce periodic reports
  • Familiarity with Artificial Intelligence tools; experience integrating these systems to enhance business efficiency and effectiveness will be considered a plus
  • A young, inclusive, and dynamic work environment
  • Continuous training and real opportunities for professional development
  • Involvement in projects related to innovation, design, and sustainability
  • The opportunity to work for an internationally recognized company known for the quality of its products and its distinctive, detail-oriented graphic design

Others

  • Proactive mindset, good organization skills, and eagerness to learn
  • Ability to work in a team and handle multiple projects simultaneously
  • Interest in sustainability and low environmental impact lifestyles
  • Basic knowledge of the UN 2030 Agenda / SDGs and Corporate Social Responsibility (CSR) topics

Customer Service Representative • Castenaso, IT

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