Customer Service Pro — 401(k) & Tuition Aid

Lowe's; Napoli; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Napoli to welcome customers and assist with product selection and services for home improvement needs.

Daily tasks include helping customers locate items, stocking shelves, processing orders, and supporting other store areas to ensure excellent service. The role may involve lifting and standing for extended periods in varied conditions.

Qualifications

• 6 months experience using a computer or similar device.
• 6 months experience using common retail technology such as smartphones or tablets.
• Reading, writing and performing basic arithmetic.
• Able to stand for extended periods and perform routine store tasks.
• Minimally lift 25 lbs unassisted or with assistance as needed.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by identifying empty areas and replenishing shelves.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to support excellent customer service.
• Prepare department merchandise based on customer needs (e.g., paint, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech use

Basic math

Stamina/standing

Lifting 25 lbs

Job description

Lowe's is hiring a Customer Service Associate in Napoli to welcome customers and assist with product selection and services for home improvement needs.

Daily tasks include helping customers locate items, stocking shelves, processing orders, and supporting other store areas to ensure excellent service. The role may involve lifting and standing for extended periods in varied conditions.