Customer Service operator

UPS; Soresina; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Join a leading global organization as a customer service representative. This role involves investigating customer cases, providing solutions, and ensuring a smooth process until resolution. Be part of a culture that fosters growth and development.

Mansioni

• Provides customer service and investigates cases.
• Fields calls and monitors the process of solving customer concerns.
• Documents incoming information regarding customer issues.

Descrizione del lavoro

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case. He/She documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.

Employee Type:
Fixed Term (Fixed Term)

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.