Customer Service Manager (m / w / x) Italien

CONTAINEX Container-Handelsgesellschaft m.b.H.; Vicenza; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading European container trading company seeks a Customer Service Management professional in Italy to handle inquiries, support customers, and manage administrative tasks. Proficiency in Italian and German is essential. We offer a trainee program, flexible working hours, and opportunities for career advancement. The role is based in Kufstein / Tyrol with a minimum salary of €42,800 gross annually.

Servizi

Staff restaurant

Subsidized lunches

Free parking

Social benefits

Sports facilities

Language courses

Competenze

• Proficiency in Italian and German (minimum B1 level).
• Friendly and communicative personality to integrate well with the team.

Mansioni

• Handle initial inquiries and assist customers.
• Coordinate between key accounts and sales management.
• Manage administrative tasks and process offers.

Conoscenze

Attention to detail

Communication

Organizational skills

Formazione

Completed school education with qualification for university entrance

Descrizione del lavoro

Customer Service Management (m / f / x) Italy

CONTAINEX is a company of the WALTER GROUP and a market leader in Europe in the trade of containers and mobile space solutions. We serve customers from industry, trade, commerce, and local authorities with "space at once"—mobile space solutions using containers. Our production occurs across several European factories. Established in 1981, this Austrian family company combines traditional values with modern management and a spirit of expansion.

Responsibilities :

• New customer contact : Handle initial inquiries, assist customers with their first steps, and pass on acquired knowledge to the sales team for further support.
• Customer support : Understand customer needs and requirements, coordinating between key accounts, sales management, and engineering departments.
• Administration : Manage administrative tasks, process offers, and support sales managers in customer support activities.

Your profile :

• Qualifications : Completed school education with a general qualification for university entrance, along with commercial and organizational skills.
• Languages : Proficiency in Italian and German (minimum B1 level).
• Personality : Stay attentive and detail-oriented, with a friendly and communicative manner to integrate well with the team.

Your perspectives :

• Trainee programme : On-the-job training with courses and workshops, including participation in discussions, co-working, and co-decisions, supervised by professionals.
• Safety : A safe workplace and a stable future, supported by the financial strength of our private company.
• Appreciation : A modern, appreciative working environment offering options like remote work, flexible hours, social benefits (staff restaurant, subsidized lunches, in-house pub/lounge, free parking, sports facilities, staff events, language courses, etc.).
• Career : Opportunities for advancement from within our own ranks into leadership roles.

The minimum salary for this position is €42,800 gross annually, based on qualifications and experience. The salary is paid over 14 months and includes a guaranteed bonus, with additional performance-based bonuses after completing the trainee programme.

We welcome applicants regardless of origin, disability, gender, or orientation.

The employment location is Kufstein / Tyrol. Assistance with finding accommodation is available.

Apply online and create your future with the WALTER GROUP!

Application Process :

We guide you through each step of the application process, allowing you to review or modify your data before submission.

Questions or Personal Consultation :

We offer excellent opportunities to start your career within the WALTER GROUP. If you have an educational background in economics, linguistics, or technical fields, you can join our business directly. No industry experience is necessary initially, thanks to our comprehensive "Train the Winner" trainee programme, which combines theory and practice and is supported by your own coach for professional and social development. As the company grows, new career opportunities continually arise.

While experience or industry knowledge can be advantageous in departments like IT, Legal, or Sales, we primarily focus on training new employees without prior industry experience. Our classic apprenticeships, such as freight forwarding manager or office clerk, are not offered.

Each job posting includes a link to the online application form. Please complete and submit it with your application documents. You will receive an email confirmation upon receipt. The process from application to decision typically takes up to 14 days, after which you will be contacted with the outcome. If positive, next steps include:

• Initial interview via phone or Skype.
• Face-to-face interview with a recruiter.
• Potential second interview with a department head for specific roles.

For updates on your application status, contact our HR manager. We look forward to your application!