Customer Service Manager (m / w / x) Italien

CONTAINEX Container-Handelsgesellschaft m.b.H.; Verona; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading container trading company is seeking a Customer Service Management professional in Verona, Italy. The role involves handling customer inquiries, coordinating with sales, and supporting administrative tasks. Candidates must have completed their education with a focus on commercial skills and be fluent in Italian and German. A comprehensive trainee program is offered, along with a modern working environment and various benefits.

Servizi

Staff restaurant

Subsidized lunches

Sports facilities

Free parking

Language courses

Competenze

• Strong commercial skills and organizational abilities are essential.
• Fluency in both Italian and German is required.
• Candidate should be communicative and detail-oriented.

Mansioni

• Handle new customer contacts and inquiries.
• Support customers and coordinate with sales and engineering.
• Process offers and assist sales managers.

Conoscenze

Fluency in Italian

Fluency in German

Commercial and organizational skills

Detail-oriented and communicative

Formazione

Completed school education with a general qualification for university entrance

Descrizione del lavoro

Customer Service Management (m / f / x) Italy

CONTAINEX is a company of the WALTER GROUP and a market leader in Europe in the trade of containers and mobile space solutions. Customers from industry, trade, commerce, and local authorities are offered "space at once" - mobile space solutions with containers. The production takes place in several European factories. This Austrian family company was established in 1981 and combines traditional values with modern management and a spirit for expansion.

Responsibilities :

• Handling new customer contacts: Receiving initial inquiries and assisting customers with their first steps. Passing on gained knowledge to the sales team for further support.
• Customer support: Understanding customer needs and requirements, and coordinating between key accounts, sales management, and the engineering department.
• Administrative tasks: Processing offers and supporting sales managers in customer support.

Your profile :

• Qualifications: Completed school education with a general qualification for university entrance, along with commercial and organizational skills.
• Languages: Fluency in Italian and German (minimum B1 level).
• Personality: Always aware of the situation but attentive to details. Friendly and communicative, with a quick ability to integrate into the team.

Your perspectives :

• Trainee program: On-the-job training with courses and workshops. Participation in discussions, co-working, and co-decisions, supervised by professionals.
• Workplace security and future planning: Backed by the financial strength of our private company.
• Appreciation: Modern, respectful working environment, with options for home office and flexible hours. Benefits include staff restaurant, subsidized lunches, in-house pub/lounge, free parking, sports facilities, staff events, language courses, etc.
• Career development: Leadership positions are often filled from within the company.

The minimum salary for this position, depending on qualification and experience, is €42,800 gross annually, paid in 14 monthly installments plus a guaranteed bonus. A performance-based bonus is also offered after completing the trainee program.

We warmly welcome applicants regardless of origin, disability, gender, or orientation.

Your employment location will be Kufstein / Tyrol. Assistance in finding accommodation is available.

Join us to create the future of the WALTER GROUP and apply online!

Application Process :

We guide you step-by-step through the application process. You can review and modify your submitted data at the end.

Questions or Personal Consultation :

Excellent opportunities await at the WALTER GROUP. Whether coming from an educational background in economics, linguistics, or technical fields, you can start directly in our business. Entry without industry experience is possible through our intensive "Train the Winner" trainee program.

With your own coach, you will enhance your professional and social skills and grow into your future roles. As the company grows sustainably, new career opportunities continuously arise.

Professional experience or industry knowledge are not mandatory for operational roles, as we train new employees through our trainee program covering both theory and practice. However, relevant experience is valued in departments like IT, Legal, or Sales, where attractive career paths are available.

Our employment ads include a link to the online application form. Fill it out and submit your documents. You will receive an immediate confirmation email. Within a maximum of 14 days, you will be notified of the application result. If positive, next steps include:

• An initial interview via phone or Skype.
• Face-to-face interview with a recruiter.
• Potential second interview with the department head for specific roles.

We will inform you of the final decision via email or phone. Our HR manager is available for any inquiries about your application status.

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