Customer Service Manager (m / w / x) Italien

CONTAINEX Container-Handelsgesellschaft m.b.H.; Varese; In loco; EUR 42.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading company in mobile space solutions is seeking a Customer Service Manager to engage with customers, manage inquiries, and support sales teams. The role offers a competitive annual salary of €42,800 gross and opportunities for advancement within a supportive work environment known for its stability and appreciation for staff. Fluency in Italian and proficiency in German are essential, along with strong commercial and organizational skills.

Servizi

Social benefits such as staff restaurant and subsidized lunches

In-house pub/lounge

Free parking

Sports facilities

Staff events

Language courses

Flexible working hours

Competenze

• Completed school education with a general qualification for university entrance.
• Fluency in Italian and proficiency in German (minimum B1 level).
• Personality traits: Detail-oriented, proactive, friendly, and communicative.

Mansioni

• Handle initial inquiries and assist customers with their first steps.
• Coordinate between key accounts, sales management, and engineering departments.
• Manage administrative tasks and process offers.

Conoscenze

Commercial skills

Organizational skills

Fluency in Italian

Proficiency in German

Detail-oriented

Proactive

Friendly

Communicative

Formazione

Completed school education with general qualification for university entrance

Descrizione del lavoro

Customer Service Management (m / f / x) Italy

CONTAINEX, part of the WALTER GROUP, is a market leader in Europe for containers and mobile space solutions. We serve customers from industry, trade, commerce, and local authorities with "space at once" mobile solutions. Our production facilities are located across several European factories. Established in 1981, this Austrian family-owned company combines traditional values with modern management and a spirit of expansion.

Responsibilities :

1. New customer contact : You will handle initial inquiries and assist customers with their first steps, passing on knowledge to the sales team for further support.
2. Customer support : You will understand customer needs and coordinate between key accounts, sales management, and engineering departments.
3. Administration : You will manage administrative tasks, process offers, and support sales managers in customer relations.

Your profile :

1. Qualifications : Completed school education with a general qualification for university entrance, along with commercial and organizational skills.
2. Languages : Fluency in Italian and proficiency in German (minimum B1 level).
3. Personality : Detail-oriented, proactive, friendly, and communicative to quickly integrate into the team.

Your perspectives :

1. Trainee programme : On-the-job training, courses, and workshops, with participation in decision-making under professional supervision.
2. Safety : A secure workplace supported by the financial stability of our private company.
3. Appreciation : Modern work environment with options for remote work and flexible hours, plus social benefits such as staff restaurant, subsidized lunches, in-house pub/lounge, free parking, sports facilities, staff events, and language courses.
4. Career : Opportunities for advancement from within our own ranks into leadership roles.

The minimum salary for this position is €42,800 gross annually, based on qualifications and experience, paid over 14 months with a guaranteed bonus. Post-training, a performance-based bonus is also available.

We welcome applicants regardless of origin, disability, gender, or orientation.

The position is based in Kufstein / Tyrol. Assistance with housing can be provided.

Join us in shaping the future of the WALTER GROUP by applying online!

Application Process :

We guide you through each step of the application, allowing you to review and modify your data before submission.

Questions or Personal Consultation :

We offer excellent career opportunities at the WALTER GROUP. Whether coming from an educational background with an economic, linguistic, or technical focus, you can start directly or participate in our "Train the Winner" trainee programme, even without industry experience. With guidance from your personal coach, you'll develop professional and social skills, growing into future roles. As we continually expand, new career opportunities arise.

While industry experience is not mandatory, relevant experience is valued in departments like IT, Legal, or Sales, where attractive career paths are available.

Our application process involves filling out an online form, followed by confirmation email, and a maximum of 14 days to hear back. Positive applicants will proceed through initial interviews via phone or Skype, face-to-face interviews, and possibly a second interview with a department head for specific roles. Final decisions are communicated via email or phone, with HR available for updates.

J-18808-Ljbffr