Customer Service Manager (m / w / x) Italien

CONTAINEX Container-Handelsgesellschaft m.b.H.; Varese; Remoto; EUR 39.000 - 47.000; Tempo pieno

Descrizione del lavoro

A leading European container solutions company is seeking a Customer Service Manager to assist customers, manage inquiries, and coordinate between teams. The ideal candidate is fluent in Italian and German and has strong organizational skills. This position offers a secure workplace with opportunities for advancement, flexible hours, and multiple benefits, including subsidized lunches and sports facilities.

Servizi

Flexible working hours

Subsidized lunches

In-house pub/lounge

Sports facilities

Career advancement opportunities

Competenze

• Strong interpersonal skills with an ability to integrate into a team quickly.
• Attention to detail and an ability to understand customer needs.

Mansioni

• Handle new customer inquiries and assist with first steps.
• Coordinate between key accounts, sales management, and engineering.
• Process offers and support sales managers.

Conoscenze

Fluency in Italian

Fluency in German (minimum B1)

Commercial and organizational skills

Formazione

Completed school education with a general qualification for university entrance

Descrizione del lavoro

Customer Service Management (m / f / x) Italy

CONTAINEX, a company of the WALTER GROUP, is the market leader in Europe for containers and mobile space solutions. We serve customers from industry, trade, commerce, and local authorities by offering "space at once"—mobile space solutions with containers. Our production takes place in several European factories. Established in 1981, this Austrian family company combines traditional values with modern management and a spirit for expansion.

Responsibilities :

• New customer contact: Receive initial inquiries and assist customers with their first steps. Pass on gained know-how to the sales team for further support.
• Customer support: Understand customer needs and requirements, coordinating between key accounts, sales management, and engineering.
• Administration: Handle administrative tasks, process offers, and support sales managers in customer support.

Your profile :

• Qualifications: Completed school education with a general qualification for university entrance, along with commercial and organizational skills.
• Languages: Fluency in Italian and German (minimum B1 level).
• Personality: Always aware of the situation, attentive to details, friendly, and communicative, with the ability to integrate quickly into the team.

Your perspectives :

• Trainee programme: On-the-job training with courses and workshops, involving participation in conversations, co-working, and co-decisions under professional supervision.
• Safety: A secure workplace and a stable future, supported by the financial strength of our private company.
• Appreciation: A modern, respectful working environment with options for home office and flexible hours. Benefits include staff restaurant/subsidized lunches, in-house pub/lounge, free parking, sports facilities, staff events, language courses, and more.
• Career: Opportunities for advancement within our own ranks, including leadership positions.

The minimum gross annual salary for this position is €42,800, paid in 14 monthly installments plus a guaranteed bonus. Post-training, a performance-based bonus is also available.

We warmly welcome applications from all individuals, regardless of origin, disability, gender, or orientation.

The position is based in Kufstein / Tyrol. Assistance with finding accommodation is available.

Join us in shaping the future of the WALTER GROUP and apply online!

Application Process :

Our step-by-step application process allows you to review and modify your data before submission.

Questions or Personal Consultation :

We offer excellent opportunities for career start. If you have an educational background in economics, linguistics, or technical fields, you can join directly. Without industry experience, you can participate in our comprehensive "Train the Winner" trainee programme, guided by your own coach, to develop professional and social skills and grow into future roles. As the WALTER GROUP continues to grow, new career opportunities regularly arise.

While industry experience is not required for most roles, relevant experience can be beneficial in departments like IT, Legal, or Sales, where attractive career paths are available.

Our job ads include a link to the online application form. Please complete and submit it along with your documents. You will receive an email confirmation of receipt, and within a maximum of 14 days, you will be informed of the application outcome. If successful, the next steps are:

An initial interview via phone or Skype.

A face-to-face interview with a recruiter.

Potentially a second interview with the department head for specific roles.

Final results will be communicated via email or phone. For updates during the process, contact our HR manager.

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