Customer Service Manager (m / w / x) Italien

CONTAINEX Container-Handelsgesellschaft m.b.H.; Pavia; In loco; EUR 42.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading container trading company is seeking a Customer Service Manager in Italy. Responsibilities include handling customer inquiries, supporting sales, and coordinating with departments. Candidates should be fluent in Italian and German, possess commercial skills, and be detail-oriented. This role offers a trainee program, a secure workplace, and opportunities for career advancement.

Servizi

Social benefits

Subsidized lunches

Free parking

Sports facilities

Flexible work hours

Language courses

Competenze

• Detail-oriented and proactive personality.
• Ability to quickly integrate into the team.
• Friendly and communicative with customers.

Mansioni

• Handle new customer contacts and initial inquiries.
• Assist customers and coordinate between departments.
• Manage administrative tasks and support sales managers.

Conoscenze

Fluency in Italian

Fluency in German (minimum B1)

Commercial skills

Organizational skills

Formazione

Completed school education with general qualification for university entrance

Descrizione del lavoro

Customer Service Management (m / f / x) Italy

CONTAINEX, a company of the WALTER GROUP, is a market leader in Europe in trading containers and mobile space solutions. We serve customers from industry, trade, commerce, and local authorities with "space at once"—mobile space solutions with containers. Our production occurs across several European factories. Established in 1981, this Austrian family company combines traditional values with modern management and a spirit for expansion.

Responsibilities:

• Handling new customer contacts: Receive initial inquiries and assist customers with their first steps, passing on know-how to the sales team for further support.
• Customer support: Understand customer needs and coordinate between key accounts, sales management, and engineering departments.
• Administration: Manage administrative tasks, process offers, and support sales managers in customer relations.

Your profile:

• Qualifications: Completed school education with a general qualification for university entrance, along with commercial and organizational skills.
• Languages: Fluency in Italian and German (minimum B1 level).
• Personality: Detail-oriented, proactive, friendly, and communicative, with the ability to quickly integrate into the team.

Your perspectives:

• Trainee programme: On-the-job training with courses and workshops, participation in discussions, co-working, and co-decisions, supervised by professionals.
• Safety: A secure workplace with a stable future, supported by our company's financial strength.
• Appreciation: Modern, respectful working environment with options for remote work and flexible hours, plus social benefits like staff restaurant, subsidized lunches, in-house pub/lounge, free parking, sports facilities, staff events, and language courses.
• Career development: Opportunities for advancement from within our own ranks into leadership roles.

The minimum salary for this position is €42,800 gross annually, based on qualifications and experience, paid in 14 monthly installments plus a guaranteed bonus. Upon completing the trainee programme, a performance-based bonus is also available.

We warmly welcome applicants of all backgrounds, regardless of origin, disability, gender, or orientation.

Your place of work will be in Kufstein / Tyrol. Assistance with finding accommodation is available.

Join us in shaping the future of the WALTER GROUP and apply online!

Application Process:

We guide you through each step of the application process, allowing you to review and modify your data before submission.

Questions or Personal Consultation:

We offer excellent opportunities to start your career in the WALTER GROUP. Whether coming from an educational background with an economic, linguistic, or technical focus, you can join our business directly. Our "Train the Winner" trainee programme provides intensive training, combining theory and practice, supported by your own coach to develop your professional and social skills. As our company grows sustainably, new career opportunities continually emerge.

Previous industry experience is not mandatory for operational roles, as we train new employees through our trainee programme. However, relevant experience is valued in departments like IT, Legal, or Sales, where attractive career paths are available.

We do not offer traditional apprenticeships like freight forwarding manager or office clerk.

Each job posting includes a link to the online application form. Please complete and submit it along with your documents. You will receive an immediate confirmation email, and within a maximum of 14 days, you will be informed of the outcome. If successful, next steps include:

An initial interview via phone or Skype.

A face-to-face interview with a recruiter.

Potentially a second interview with a department head for specific roles.

We will inform you of the final decision via email or phone. For application status updates, our HR manager is happy to assist.

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