Customer Service Manager (m / w / x) Italien

CONTAINEX Container-Handelsgesellschaft m.b.H.; Cuneo; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading container trading company is seeking a Customer Service Management professional in Italy. In this role, you will handle customer inquiries, understand their needs, and perform administrative functions. A proficiency in Italian and minimum B1 level German are essential. The company offers a supportive trainee program, flexible work options, and comprehensive benefits, including a gross annual salary starting at €42,800.

Servizi

Staff restaurant/subsidized lunches

In-house pub/lounge

Free parking

Sports facilities

Social events

Language courses

Competenze

• Fluent in Italian and at least B1 level in German.
• Completed school education with a general qualification for university entrance.

Mansioni

• Handle initial inquiries and assist customers.
• Understand customer needs and coordinate with internal departments.
• Perform administrative tasks and support sales managers.

Conoscenze

Commercial skills

Organizational skills

Language proficiency in Italian

Language proficiency in German

Attention to detail

Communication skills

Formazione

General qualification for university entrance

Descrizione del lavoro

Customer Service Management (m / f / x) Italy

CONTAINEX is a company of the WALTER GROUP and a market leader in Europe in the trade of containers and mobile space solutions. Customers from industry, trade, commerce, and local authorities are offered "space at once" - mobile space solutions with containers. The production takes place in several European factories. This Austrian family company was established in 1981 and combines traditional values with modern management and a spirit for expansion.

Responsibilities :

• New customer contact: You will handle initial inquiries and assist our customers with their first steps. You will pass on the gained know-how to the sales team for further support.
• Customer support: You will understand the needs and requirements of customers and coordinate between key accounts, sales management, and the engineering department.
• Administration: You will perform administrative tasks, process offers, and support sales managers in customer support.

Your profile :

• Qualifications: You have completed your school education with a general qualification for university entrance, possessing commercial and organizational skills.
• Languages: You speak Italian and German (minimum B1 level).
• Personality: You stay on top of situations with a good eye for details. Your friendly and communicative manner will help you integrate quickly into the team.

Your perspectives :

• Trainee programme: On-the-job training with courses and workshops. Participate in conversations, co-working, and co-decisions, guided by professionals.
• Safety: Your workplace is safe, and your future is more predictable, supported by the financial strength of our private company.
• Appreciation: A modern, respectful working environment with options for remote work and flexible hours. Enjoy social benefits such as staff restaurant/subsidized lunches, in-house pub/lounge, free parking, sports facilities, staff events, language courses, etc.
• Career: We promote leadership positions from within our own ranks.

The minimum salary for this position, depending on qualifications and experience, is €42,800 gross annually, paid in 14 monthly installments plus a guaranteed bonus. Upon completing the trainee programme, a performance-based bonus is also offered.

We warmly welcome all individuals regardless of origin, disability, gender, or orientation.

Your employment location will be in Kufstein / Tyrol. Assistance in finding accommodation is available.

Join us in creating the future of the WALTER GROUP by applying online!

Application Process :

We guide you through each step of the application process. You can review and modify your data before submitting.

Questions or Personal Consultation :

Excellent opportunities await you at the WALTER GROUP. If you have an educational background in economics, linguistics, or technical fields, you can start directly in our business. No industry experience is necessary for entry through our intensive "Train the Winner" trainee programme.

Guided by your coach, you will enhance your professional and social skills and grow into your future roles. As the company grows sustainably, new career opportunities will continually arise.

Generally, professional experience or industry knowledge are not required for operational roles. We train new employees as part of our trainee programme, covering both theory and practice. However, relevant experience is appreciated in departments like IT, Legal, or Sales, where attractive career opportunities are available.

Classic apprenticeships such as freight forwarding manager or office clerk are not offered in our company.

Each job advert includes a link to the online application form. Please complete and submit it with your documents. You will receive an immediate confirmation email. It typically takes up to 14 days to hear back about your application. If successful, next steps include:

• An initial interview via phone or Skype.
• A face-to-face interview with a recruiter.
• Potential second interview with a department head for specific roles.

We will inform you of the final decision via email or phone. Our HR manager is available to provide updates during the process.

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