Customer Service Manager (m / w / x) Italien

CONTAINEX Container-Handelsgesellschaft m.b.H.; Chieti; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading container trading company in Italy is seeking a Customer Service Management professional to handle customer inquiries, coordinate with various departments, and manage administrative tasks. The ideal candidate should have completed secondary education, be proficient in Italian and German, and possess strong organizational skills. This role offers a secure workplace, on-the-job training, and numerous benefits including flexible working hours and opportunities for advancement.

Servizi

Staff restaurant/subsidized lunches

In-house pub/lounge

Free parking

Sports facilities

Language courses

Flexible hours

Competenze

• Completed school education with a general qualification for university entrance.
• Proficiency in Italian and German (minimum B1 level).
• Ability to remain composed, attentive to details, and be friendly and communicative.

Mansioni

• Initiate contact with new customers and handle inquiries.
• Understand customer needs and coordinate communication.
• Manage administrative tasks and support sales managers.

Descrizione del lavoro

Customer Service Management (m / f / x) Italy

CONTAINEX is a company of the WALTER GROUP and a market leader in Europe in the trade of containers and mobile space solutions. We serve customers from industry, trade, commerce, and local authorities with "space at once" - mobile space solutions with containers. Our production takes place in several European factories. Established in 1981, this Austrian family company combines traditional values with modern management and a spirit for expansion.

Responsibilities :

• Initiate contact with new customers: Handle initial inquiries and assist customers in their first steps, passing on know-how to the sales team for further support.
• Customer support: Understand customer needs and coordinate between key accounts, sales management, and engineering departments.
• Administration: Manage administrative tasks, process offers, and support sales managers in customer relations.

Your profile :

• Qualifications: Completed school education with a general qualification for university entrance, along with commercial and organizational skills.
• Languages: Proficiency in Italian and German (minimum B1 level).
• Personality: Able to stay composed and attentive to details; friendly and communicative to integrate well with the team.

Your perspectives :

• Trainee programme: On-the-job training complemented by courses and workshops, with opportunities for participation in discussions and decision-making, supervised by professionals.
• Safety: Secure workplace and a stable future, supported by the financial strength of our private company.
• Appreciation: Modern, respectful working environment with options for home office and flexible hours. Benefits include staff restaurant/subsidized lunches, in-house pub/lounge, free parking, sports facilities, staff events, language courses, etc.
• Career: Opportunities for advancement from within our ranks into leadership roles.

The minimum salary for this position is €42,800 gross annually, depending on qualifications and experience. This includes 14 monthly salaries and a guaranteed bonus, with additional performance-based bonuses after the trainee programme.

We welcome applicants regardless of origin, disability, gender, or orientation.

Your employment location will be in Kufstein / Tyrol. Assistance with finding accommodation is available.

Join us in shaping the future of the WALTER GROUP and apply online!

Application Process :

We guide you step-by-step through the application process, allowing you to review and modify your data before submission.

Questions or Personal Consultation :

We offer excellent opportunities to start your career. If you come from an educational background with an economic, linguistic, or technical focus, you can join our business directly. No industry experience is necessary, thanks to our comprehensive "Train the Winner" trainee programme, where you will develop your professional and social skills with your own coach. As our company grows, new career opportunities continually arise.

While professional experience or industry knowledge are not required for entry into our operational roles, relevant experience is valued in departments like IT, Legal, or Sales, where we offer attractive career paths. We do not offer traditional apprenticeships such as freight forwarding manager or office clerk.

Each job posting includes a link to the online application form. Please complete it and submit your documents. You will receive an email confirmation upon receipt. The application review process takes up to 14 days, after which you will be informed of the outcome. Positive applicants will proceed through initial interviews via phone or Skype, face-to-face interviews with recruiters, and potentially a second interview with the department head for specific roles. Final results will be communicated by email or phone, and our HR manager is available for updates during the process.

J-18808-Ljbffr