Customer Service Manager

Page Personnel Italia SPA; Ascoli Piceno; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

Un leader mondial dans le domaine de l'énergie recherche un Responsable Customer Service pour diriger son équipe et gérer les activités liées à l'administration des ventes. Ce poste nécessite une expérience B2B solide et une bonne connaissance des outils ERP et CRM.

Competenze

• Diplôme commercial et au moins 4 ans d'expérience B2B pertinente.
• Bonne connaissance de l'anglais (B2/C1).

Mansioni

• Diriger l'équipe Customer Service et organiser toutes les activités nécessaires.
• Assurer une bonne gestion des processus d'administration des ventes.

Conoscenze

Connaissance de l'anglais

Connaissance de l'ERP

Connaissance du CRM

Formazione

Diplôme commercial

Descrizione del lavoro

• A global leader in the Energy Field.
• Good job opportunity.

Azienda

A major player in the manufacturing and supply of advance and innovative solutions for energy and data transmission across various sectors worldwide.

Offerta

• To lead the Customer Service team and organize all activities needed;
• To maintain a strong network with all internal and external stakeholders;
• Ensure a correct handling on all sales administration processes (sales quotes, sales orders, tender files, invoicing)
• Give support to the supporting and technical teams in case necessary;
• Maintain, follow-up and approve special customer requests and give support to audit teams (internal and external);
• To work in close cooperation with Sales Excellence Manager for all pricing related topics;
• To ensure a consistent utilization of the CRM tool.

Competenze ed esperienza

• Business degree and at least 4 years of relevant B2B experience;
• Good knowledge of English (B2/C1);
• Good knowledge of ERP and CRM.

Completa l'offerta

Good job opportunity.