Customer Service Finance Specialist

TN Italy; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Customer Service Finance Specialist to join their dynamic team in Milan. This role focuses on managing accounts receivables, executing cash collections, and ensuring timely communication with sales and finance teams. The ideal candidate will have a strong background in finance, particularly in accounts receivable, and be proficient in SAP and MS Office. This position offers a unique opportunity to contribute to a leading company in the snacking industry, where your skills will directly impact financial operations and customer satisfaction. If you're ready to drive your career forward, this role is for you.

Competenze

• 3-4 years of experience in Customer Service Finance.
• Experience in accounts receivable and invoice reconciliation.

Mansioni

• Manage accounts receivables and execute cash collection strategies.
• Communicate effectively to clear deductions and reconcile credits.

Conoscenze

Accounts Receivable

SAP

MS Office (Excel)

Communication Skills

Analytical Mindset

Formazione

Bachelor's Degree in Finance or Related Field

Strumenti

SAP

MS Office

Descrizione del lavoro

Customer Service Finance Specialist, Milan

Client:

Location:

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

1654996cd6b1

Job Views:

4

Posted:

06.05.2025

Expiry Date:

20.06.2025

Job Description:

Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will handle the daily management of accounts receivables activity against collections strategies, worklists, and priorities. You will work to minimize overdue invoice balances, cash application to customer accounts, and processing claims/deductions.

How you will contribute

You will:

• Proactively execute cash collection in line with payment terms and process flows for your respective accounts and prompt retrospective chasing of overdue invoices in line with targets
• Ensure processes are followed to facilitate effective processing of deductions
• Communicate in a timely manner and work with appropriate functions to ensure deductions are cleared or recovered
• Ensure prompt reconciliation of credits with deductions
• Partner with sales to manage their accounts ledger and debt

What you will bring

A desire to drive your future and accelerate your career, along with the following experience and knowledge:

• Experience in accounts receivable or with a background in finance
• Excellent knowledge of SAP and a very good knowledge of MS Office (Excel)
• Good communication and teamwork skills
• Good analytical mindset with attention to detail
• Able to understand the wider business context

More about this role

• 3-4 years experience in Customer Service Finance
• Accounting experience (accounts receivable)
• Invoice reconciliation
• Experience in handling customer complaints
• Fluent in English
• SAP (Finance and dispute)

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland.

No relocation support available.

Business Unit Summary

At Mondelez Europe, we are proud of the iconic brands we make and the people who make them. Our products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolates and biscuits and a leading producer of gum and candy. We ensure our global brands and local favorites like Cadbury, Milka, Alpen Gold, Oreo, belVita, LU, and Tuc reach our customers safely. Join us to continue leading the future of snacking worldwide by offering the right snack, at the right moment, made the right way.

Mondelez International is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Type

Temporary (Fixed Term) - Credit & Collections Management (BTC) - Customer Service & Logistics

Additional Notes

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