CUSTOMER SERVICE EXPORT - part-time

JR Italy; Monza; In loco; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

A leading manufacturing company in Monza is seeking a part-time Customer Service Export professional. The role involves maintaining orders, coordinating shipments, and assisting customers. Candidates should have at least 3 years of experience in customer service, be fluent in English, and have knowledge of a second language. Offers a gross monthly salary of €2,067.07 for full-time equivalent, plus additional benefits.

Servizi

Internal cafeteria

Production bonus

Attendance bonus

Corporate welfare

Competenze

• Minimum of 3 years experience in customer service, car, or back-office sales roles.
• Fluent knowledge of English (C1/C2).
• Knowledge of a second language at B2 level (preferably French or German).

Mansioni

• Entering and maintaining orders in the company information system.
• Monitoring order progress and coordinating with couriers for shipment status.
• Issuing invoices and export documentation.

Conoscenze

Customer service experience

Fluent English (C1/C2)

Knowledge of a second language (B2)

Formazione

High school diploma

Strumenti

SAP

Descrizione del lavoro

CUSTOMER SERVICE EXPORT - part-time

Synergie Italia Spa, a multinational company active since 1941 in the manufacturing of standard rubber and plastic components for the mechanical industry, is seeking a:

Customer Service Export - Part-Time

Position Responsibilities:

• Entering and maintaining orders in the company information system;
• Monitoring order progress and coordinating with couriers for shipment status;
• Issuing invoices and export documentation (declarations, shipping documents);
• Providing pre- and post-sale customer assistance;
• Interfacing with internal departments: shipping, production planning, accounting, quality, technical sales, technical office.

Requirements:

• High school diploma;
• Minimum of 3 years experience in customer service, car, or back-office sales roles;
• Fluent knowledge of English (C1/C2);
• Knowledge of a second language at B2 level (preferably French or German);
• Knowledge of SAP (preferred but not mandatory).

Additional Information:

• Working hours: Part-time (25/30 hours per week), Monday to Friday;
• Initial temporary employment with the possibility of permanent placement; Industry contract level E, gross monthly salary €2,067.07 for full-time, plus internal cafeteria, production bonus, attendance bonus, and corporate welfare;
• Location: Monza (MB).

Applicants must comply with Italian Legislative Decree 198/2006 and Legislative Decrees 215/2003 and 216/2003. Interested candidates are invited to read the privacy policy as per articles 13 and 14 of EU Regulation 2016/679.

Note: If you do not hold a passport from the country for this vacancy, a work permit may be required. For more information, check our Blog.

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