Customer Service Engineer - Puglia, Italy

Siemens Healthcare S.r.l.; Roma; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading medical technology firm is hiring a Customer Service Engineer to maintain Healthcare Diagnostic equipment, focusing on Nuclear Medicine and Magnetic Resonance in South Italy. The role involves working face to face with customers, executing maintenance, and implementing solutions alongside Project Managers. Candidates should have a degree in Electronic Engineering, 3+ years of experience, and be fluent in English. The position offers opportunities for professional growth and travel.

Competenze

• 3+ years of experience in a similar position.
• Resident in Puglia or Basilicata.
• Willingness to travel within assigned area and across Italy.

Mansioni

• Maintain healthcare diagnostic equipment.
• Execute preventive and corrective maintenance on assigned assets.
• Implement solutions in coordination with Project Managers.

Conoscenze

Customer relationship management

Preventive and corrective maintenance

Problem resolution

Communication skills

Digital healthcare knowledge

English fluency

Flexibility and willingness to travel

Formazione

Degree in Electronic Engineering

High school diploma in Electronics

Strumenti

Windows

Excel

Word

Descrizione del lavoro

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Customer Service Engineer for Puglia and Basilicataregions , and you will be responsible to install, configure and maintain Healthcare Diagnostic equipment with reference to Nuclear Medicine and Magnetic Resonance (MR) within the designated area.

Your role :

• You will have a customer’s face to face relationship.
• You will ensure complete execution of all preventive and corrective maintenance on the assigned assets.
• You will work with Project Managers and Application Specialists to successfully implement complex solutions.
• You will interact with the Customer Care Center and Regional Support Center to ensure proper resolution of the issues.
• You will report in a timely manner all potential issue to the dedicated Complaint Unit

Your expertise :

At least 3 years of experience in similar positions

Resident in Puglia or Basilicata.

Degree in Electronic Engineering or high school diploma in Electronics.

Digital Healthcare general knowledge.

Fluent in English (written and spoken).

Windows, Excel, Word knowledge.

Willingness to travel within the assigned area and across Italy as needed.

Availability to travel mainly in South Italy, occasionally in other Regions and abroad.

Who we are :

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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