Customer Service Engineer In Vitro - Piemonte (m / f / d)

Siemens; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Join Siemens as a Customer Service Engineer In Vitro in North Italy, responsible for installing, maintaining, and training on medical technology solutions. This role requires a mechanical, electronic, or biomedical engineering degree, strong communication skills, and a team-oriented attitude. Travel within the assigned area is required.

Competenze

• Experience in customer service environments is valued.
• Fluent in English (written and verbally).
• Willingness to travel within North Italy.

Mansioni

• Perform installation, configuration, repairs, and training on hardware and software products.
• Execute preventive maintenance on assigned assets.
• Report activities into the ERP system for Complaint Handling processes.

Conoscenze

Communication skills

Team working attitude

Proactivity

Formazione

Degree in mechanical, electronic, or biomedical engineering

Descrizione del lavoro

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Customer Service Engineer In Vitro - Piemonte.

Your role :

• Within the designated area (North Italy) perform installation, configuration, repairs, and training on assigned hardware and software products (Automation and Clinical Chemistry / Immunoassay)
• Ensure complete execution of all preventive maintenance on the assigned assets.
• Work with Project Management and Application Specialist in order to successfully implement complex solutions.
• Work with local Customer Service team to delight Customers.
• Report all activities into the ERP system in order to satisfy Complaint Handling processes.
• Interact with the Technical Solution Center and Regional Support Center to ensure proper resolution of the issues.
• Degree in mechanical, electronic, or biomedical engineering or equivalent working experience in customer service environments
• Willingness to travel within the assigned area and across Italy as needed.
• Team working attitude, proactive and able to take self-initiatives.
• Communication skills – make complex issues easy to understand.
• Fluent in English (written and verbally)
• Car License
• Preferably resident in Alessandria area.

Who we are :

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work :

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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To all recruitment agencies :

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.