Customer Service Engineer

ThyssenKrupp Presta AG; Varese; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading technology company in Milan is seeking a professional for a hybrid role involving analysis of customer requests, project documentation, and operational data. Ideal candidates will have an engineering degree and at least 3 years of relevant experience. The position offers flexible working hours and a range of perks including transportation agreements and fitness membership.

Servizi

Flexible working hours

Fitness studio membership

Canteen inside the company

Free parking spaces

Competenze

• 3+ years of proven work experience in the Customer Service Office.
• Availability to travel abroad for approximately 6-8 weeks/year.

Mansioni

• Analysis of customer requests and feedback.
• Collection and processing of operational data.
• Preparation of reports and presentations.

Conoscenze

In-depth knowledge of technology and plant engineering

Good communication and interpersonal skills

Proficiency in MS Office

Formazione

Engineering University Degree (Chemical or Mechanical)

Descrizione del lavoro

Milan, Lombardy, Italy — thyssenkrupp nucera AG Co KGaA Job details

Type of contract: Full-time, Permanent

Experience level: Professionals

Remote work: Hybrid

Status: Ongoing recruitment, entry date flexible

Apply now and advance your career with a job that challenges you and offers many extras.

Your main responsibilities will include:

• Analysis of customer requests and feedback;
• Analysis of project and plant documentation;
• Collection and processing of operational data relating to the units / plants in operation;
• Preparation of reports / presentations and technical / operational notes for the Client and for internal use, including follow-up.

Your profile

About you:

• The role requires in-depth knowledge of technology and plant engineering;
• Good communication and interpersonal skills;
• Engineering University Degree (Chemical or Mechanical);
• 3+ years of proven work experience, in the Customer Service Office of similar companies;
• Availability to travel abroad (generally outside the EU) for approximately 6-8 weeks / year, non-continuously;
• Proficiency in computer systems: MS Office package.

At thyssenkrupp nucera Italy we offer:

• Participation in the growing market of sustainable green hydrogen, using renewable energy for electrochemical processes;
• Flat hierarchies and short decision-making routes;
• International work environment in interdisciplinary and multinational teams;
• Good development opportunities either in a specialist or in a management function;
• Flexible working time (flexible working hours at the office and smart working) and welfare plan;
• Agreements with special rates for local transportation means and fitness studio membership;
• Availability of canteen inside the company and free parking spaces for employees;
• Availability of public transportation infrastructure: Metrò green line M2, stop Crescenzago, as well as the speedway tangenziale est, exit Cascina Gobba.

Contact

thyssenkrupp nucera Italy, located in Milan

J-18808-Ljbffr